Inside Sales Representative

Finning; Ashford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading machinery company in Ashford is seeking an enthusiastic Inside Sales Representative to drive sales for Caterpillar products. Responsibilities include converting leads via outbound calls and managing customer relationships. The ideal candidate has a strong sales background, excellent communication skills, and a proactive approach. Join a dynamic team that values career growth and diversity.

Benefits

Competitive salary

Commission

25 days holiday

Life insurance

Pension up to 7%

Qualifications

• Experience in machinery sales desirable (Plant, Agriculture, or Automotive).
• Demonstrated success in meeting sales targets and KPIs.
• Proficiency in PC applications and an understanding of database marketing.

Responsibilities

• Proactively make outbound calls to convert leads into sales.
• Maintain accurate customer records to support marketing initiatives.
• Identify and qualify new opportunities to meet revenue goals.

Skills

Proactive outbound B2B sales skills

Strong interpersonal and organisational abilities

Excellent communication and customer service capabilities

Self-motivated with a strong drive to succeed

Tools

CRM systems

Job description

Company

Finning (UK) Ltd

Number of Openings

1

Worker Type

Permanent

Position Overview

Finning is the world's largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. We are looking for an enthusiastic Inside Sales Representative to join our team, selling industry-leading Caterpillar machinery, attachments, and service packages.

Job Description

Are you passionate about sales and customer engagement? Do you thrive in a fast-paced environment where your efforts directly impact business growth? Based at our regional branch, you will be the first point of contact for customers, delivering a first-class experience both over the phone and in person. You will play a key role in converting leads into sales, hosting customers, and maximising opportunities through our website, events, and marketing campaigns.

Key Responsibilities

• Sales & Lead Conversion: Proactively make outbound calls to prospective and existing customers, converting inbound leads into sales across new and used machinery, attachments, and service packages.
• Customer Engagement: Host customers at the regional branch, providing walkarounds, finalising deals, and ensuring a seamless collection experience.
• CRM Management: Maintain accurate customer records, machine population data, and account details to support marketing initiatives and repeat business.
• Marketing & Campaigns: Actively promote marketing campaigns, events, and promotions to drive sales and customer interest.
• Collaboration: Work closely with the regional field sales team and Cat Financial Services to ensure smooth sales processes and customer satisfaction.
• Lead Generation: Identify and qualify new opportunities, ensuring target revenue and appointment goals are met.

Knowledge, Skills & Experience

• Proactive outbound B2B sales skills with a professional telephone manner
• Experience in machinery sales desirable (Plant, Agriculture, or Automotive)
• Demonstrated success in meeting sales targets and KPIs
• Strong interpersonal and organisational abilities
• Excellent communication and customer service capabilities
• Self-motivated with a strong drive to succeed
• Innovative and analytical thinkerProficiency in CRM systems and PC applications
• Understanding of database marketing

What We Offer

In addition to a competitive salary, commission, 25 days holiday, life insurance and up to 7% pension, you will benefit from:

• Comprehensive benefits
• A dynamic and supportive work environment
• Opportunities for professional growth and development

Why Join Us

At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. This is a fantastic opportunity to join our team and represent a globally recognised brand. If you’re ready to take the next step in your sales career, apply today and help us shape the future of machinery sales.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.