Inside Sales Rep – Telesales, On-Site in Telford, Bonus

Carrier; Telford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading energy solutions company in Telford is seeking an Inside Sales Representative (Telesales) to drive sales growth and enhance customer satisfaction. The ideal candidate excels in communication, has strong sales skills, and can work independently. This role offers a competitive salary plus bonuses, a pension scheme, and various employee benefits, including private medical care and generous holiday allowances.

Benefits

Base salary + sales bonus

Pension scheme

25 days of holiday + bank holidays

Private medical & dental care

Life Insurance

Comprehensive onboarding training

Supportive team environment

Qualifications

• Demonstrate excellent verbal and written communication skills.
• Identify and convert sales opportunities while building rapport and closing deals.
• Ensure high customer service selling premium products.
• Be resilient and adaptable with attention to details.
• Understand technical product information for support.
• Be IT literate.
• Collaborate effectively with the external sales team.
• Work independently and manage your workload.

Responsibilities

• Generate leads through sales calls and nurture them through the sales cycle.
• Maintain relationships with customers, installers, contractors, distributors, and wholesalers.
• Collaborate with the External Sales Team for lead and opportunity follow-up.
• Work with the Marketing Team on lead generation initiatives.
• Coordinate with Technical Support for complex inquiries.
• Liaise with Logistics/Operations for order tracking and delivery.
• Communicate with Finance regarding invoicing and credit control.

Skills

Excellent verbal and written communication skills

Sales opportunity identification and conversion

High level of customer service

Resilience and adaptability

Technical product knowledge related to heating and cooling systems

IT literacy

Independent work and initiative

Fluency in English

Job description

A leading energy solutions company in Telford is seeking an Inside Sales Representative (Telesales) to drive sales growth and enhance customer satisfaction. The ideal candidate excels in communication, has strong sales skills, and can work independently. This role offers a competitive salary plus bonuses, a pension scheme, and various employee benefits, including private medical care and generous holiday allowances.