Inside Sales Manager

CDW Limited; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading IT solutions provider in Manchester is seeking an experienced Inside Sales Manager to lead inside sales teams. You will implement sales strategies, cultivate customer relationships, and manage daily operations for optimal sales performance. The ideal candidate has over 2 years of team management experience, exceptional leadership skills, and proficiency in CRM software. This role offers competitive salary and performance-based bonuses.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive benefits package

Opportunities for professional development

Qualifications

• Over 2 years of team management experience preferred.
• Ability to work effectively in a fast-paced, dynamic environment.

Responsibilities

• Hire, lead, mentor, and develop a team of inside sales representatives.
• Implement sales strategies to drive revenue growth and market penetration.
• Build and maintain strong relationships with key customers and partners.
• Oversee the day-to-day operations of the inside sales team.
• Identify and implement process improvements to enhance operational efficiency.
• Prepare and present regular reports to senior management.

Skills

Leadership

Communication

Negotiation

Interpersonal Skills

CRM Software Proficiency

Sales Analytics Tools

Job description

We are looking for a dynamic and experienced Inside Sales Manager to lead our inside sales teams at CDW UK. The ideal candidate will have a proven track record in Inside sales management, excellent leadership skills, and the ability to drive sales growth and operational efficiency. This role requires a strategic thinker who can develop and implement effective sales processes while fostering a high-performance culture within the team focused on customer experience.

Responsibilities

• Team Leadership: Hire, lead, mentor, and develop a team of inside sales representatives to achieve and exceed sales targets and customer experience requirements. Foster a positive and collaborative team environment.
• Sales Strategy: Implement sales strategies to drive revenue growth and market penetration. Monitor and analyze sales performance to identify areas for improvement.
• Customer Relationship Management: Build and maintain strong relationships with key customers and partners. Ensure high levels of customer satisfaction and address any issues or concerns promptly.
• Performance Management: Set clear performance expectations and conduct regular performance reviews. Provide coaching and feedback to help team members achieve their full potential. Bi-weekly 121s Minimum
• Operational Execution: Oversee the day-to-day operations of the inside sales team, ensuring efficient and effective execution of sales processes. Implement and manage operational procedures to streamline workflows and improve productivity.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency and effectiveness. Collaborate with other departments to ensure seamless integration of sales operations with other business functions.
• Reporting and Analysis: Prepare and present regular coworker and sales performance reports to senior management. Use data and analytics to inform decision-making and drive continuous improvement.
• Collaboration: Work closely with other departments, including segment sales, solutions sales, marketing, product management, and customer support, to ensure alignment and support for sales initiatives.

Travel Requirements

This role requires occasional travel within the UK to meet with key stakeholders, attend industry events, and collaborate with other CDW offices. The candidate must be willing and able to travel as needed to fulfil the responsibilities of the position.

Qualifications

• Strong leadership and team management skills. Over 2 years team management experience preferred.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency in CRM software and sales analytics tools.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Opportunities for professional development and career advancement.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.