Inside Sales Engineer

emerson; Skelmersdale; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global engineering company in the UK is seeking an Inside Sales Engineer to develop accounts and support customers with digital engagement. In this role, you'll drive sales through proactive activities, maintain CRM records, and provide technical solutions. The ideal candidate should have a bachelor’s degree in engineering, at least 2 years of experience, and a passion for technology. This position offers growth opportunities within a collaborative and innovative culture.

Qualifications

• Minimum of 2 years relevant work experience.
• Affinity towards technology.
• Comfortable in relationship building and new business seeking.

Responsibilities

• Develop accounts through proactive sales activities.
• Prepare customer quotations that are accurate and timely.
• Maintain accurate records in CRM.
• Provide advice on technical solutions.
• Attend customer meetings as required.

Skills

Proactive sales mindset

Technical expertise

Relationship building

Cold calling

Effective communication

Education

Bachelor degree in a relevant engineering field

Tools

CRM tools

MS Office tools

Job description

If you're looking to take the next step in your professional journey, we invite you to apply for the Inside Sales Engineer position!

In this role, you’ll support customers who prefer digital engagement over face-to-face interaction. Your focus will be on promoting and selling products, services, and solutions offered by the Discrete Automation / Fluid and Motion Control Business Unit.

Joining us as an Inside Sales Engineer in Manchester offers a strong foundation for your future career at Emerson. We’re committed to your growth and provide clear paths for advancement and development.

In This Role, Your Responsibilities Will Be :

• Develop accounts with potential through proactive sales activities, including cold calling, cross-selling, and upselling.
• Focus on customer retention and long-term relationship building.
• Prepare customer quotations that are on time, technically accurate, commercially verified, offering the best all-round solution.
• Move / train transactional accounts on the online shop to enhance efficiency.

Make sure customers' daily requests are taken care of (prices, delivery times, requests, .)

• Maintain accurate and complete records in CRM.
• Ensure that purchase orders are commercially complete and accurate before processing for order entry in accordance with relevant procedures.
• Provide advice on technical solutions and benefits.
• Communicate with manufacturing locations for queries regarding lead-time, specials, etc.
• Attend customer meetings as required, including customer site visits.
• Ensure activities are carried out inline with agreed departmental KPIs.
• Attend relevant technical and commercial trainings as required to maintain a high level of product and process knowledge, including new products as and when released.
• Comply with local and international Emerson Trade Compliance and Quality Management procedures, as well as the Emerson Ethics policy, with respect to all business activities.
• Other responsibilities as reasonably required.

Who You Are :

The ideal candidate blends technical expertise with a proactive sales mindset, comfortable with both relationship building (farmer) and seeking new business (hunter).

You should be :

• Open and positive, with a "can-do" attitude in good and bad times.
• Not afraid of cold calling and proactively developing accounts.
• Able to effectively communicate in various settings, partnering with others to get work done.
• You act with a clear sense of ownership.

For This Role, You Will Need :

• Minimum of 2 years relevant work experience.
• CRM & MS Office tools.
• Affinity towards technology.

Preferred Qualifications That Set You Apart :

• Bachelor degree or equivalent in a relevant engineering field

Our Culture & Commitment to You :

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe in diverse teams, working together are key to driving growth and delivering business results.