Inside Sales Engineer

System Recruitment Limited; Dudley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment firm in Dudley is seeking an experienced Inside Sales Engineer to join their team. This role involves supporting sales processes, managing customer relations, and preparing quotations. The ideal candidate must have at least 3 years of relevant experience in sales within an industrial setting and should possess a solid understanding of mechanical or electrical products. Proficiency in MRP/CRM systems and Microsoft Office is essential, alongside a customer-oriented attitude.

Qualifications

• Minimum of 3 years experience in Sales/Customer Support.
• Strong interest in mechanical and/or electrical products.
• Experience with MRP and CRM systems required.

Responsibilities

• Support the sales force and assist customers.
• Manage the sales support process and prepare quotations.
• Carry out administrative tasks related to order entry.

Skills

Sales/Customer Support Experience

Mechanical/Electrical Products

Project Management

MRP/CRM Systems

Microsoft Office

Spanish/Italian Language Skills

Conveyor Food Processing Experience

Customer-Oriented

Job description

Engineering Jobs Dudley, England £25000 - £35000 per annum Benefits Permanent Apply Now

Inside Sales Engineer

Sector: Food Processing Equipment, Capital Equipment Manufacturer, Materials Handling Equipment, Conveyors

Job Type: Permanent

Location: Dudley, West Midlands

Post Code: DY2 9ES

Salary: £25,000 to £35,000 Company Benefits

Start Date: ASAP

A global player in materials handling and food processing equipment manufacture has an exciting opportunity for an experienced Inside Sales Engineer to join their European Team, based near Dudley, UK.

Responsibilities

• In your role of Internal Sales Engineer (Customer Service Representative (CSR)), you will become an integral member of the inside sales team, supporting the sales force and representatives, and also assisting customers in selecting the right choice for the application.
• As part of the UK team you will be responsible for managing the sales support process, including opportunity & design review, system calculation, preparing quotations, and managing the order fulfilment process. All leading to overall customer satisfaction.
• Carry out administrative tasks, all related to the quotation- and order entry process.

Qualifications and Skills

• A minimum of 3 years experience in Sales / Customer Support working for an industrial product / equipment manufacturing company in a Business-to-Business environment
• Strong interest in mechanical and / or electrical based products and solutions.
• Project management skills / experience present.
• Good understanding of MRP and CRM systems, and Microsoft Office (i.e. Word, Excel and Outlook).
• Spanish and / or Italian language skills are advantageous.
• Conveyor Belt and / or Food Processing industry experience a clear advantage.
• A positive attitude and a team player, but can also work on own initiative and execute.
• Customer oriented and committed.

The role will suit individuals currently working as Inside Sales Engineer, Internal Sales Engineer, Inside Sales Support Engineer, Customer Service Representative, Customer Service Engineer, Inside Sales Engineer, Sales Admin or Sales Support Engineer and be living within a commutable distance of Dudley, Stourbridge, Wolverhampton, Kidderminster, Birmingham or be willing to relocate.

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