Inside Sales Coordinator

City Football Group; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading sports organization in Manchester is seeking an Inside Sales Co-Ordinator to support the Hospitality Sales Department. The role involves generating sales revenue through outbound and inbound campaigns and enhancing customer experiences on matchdays. This position requires a driven mindset, strong communication skills, and proficiency in Microsoft Office. Successful candidates will receive benefits such as private healthcare and additional annual leave. Applications are welcomed from all backgrounds.

Benefits

26 days annual leave

Private healthcare

Discretionary bonus

Qualifications

• Driven and goal oriented mentality.
• Pro-active nature.
• Strong communication and presentation skills.

Responsibilities

• Responsible for sales of match-by-match hospitality to businesses and the public.
• Accountable for outbound communications to drive sales.
• Meet and exceed established sales goals.

Skills

Driven mentality

Goal oriented

Strong communication skills

Strategic thinker

Team player

Microsoft Office proficiency

Job description

Closing Date of Applications – 11/2/2026

Our Story

Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.

Our Team

MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement with the communities in which we reside. Together with our passionate fans and valued network of partners, we are developing Manchester City’s future history.

This Is Your City

As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and dental cover, an annual discretionary bonus, plus a range of partnership and lifestyle discounts.

The Role

The key purpose of the Inside Sales Co-Ordinator role is to support the Hospitality Sales Department in generating revenue through outbound/inbound sales campaigns and help to deliver customer experiences on matchdays. In addition, the Inside Sales Co-Ordinator generates revenue across other sales platforms such as Women’s Hospitality, Venue Sales, CFA Events and Stadium Tours.

Your Impact

• Responsible for, but not limited to, the sales of match-by-match Hospitality to both businesses and the general public via telephone and face to face meetings
• Accountable for outbound communications with new and previous business to drive match-by-match sales
• Meet and exceed established weekly and monthly sales goals
• Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture, and database management
• Create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities

What we are looking for

Essential

• Driven and goal orientated mentality
• Pro-active nature
• Strong communication/presentation skills
• Strategic thinker
• Team player
• Microsoft Office proficiency (Excel primarily)

Desirable

• Multi-lingual skills (Spanish, French & German)

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.

Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.