Inside Sales Collaborative Account Manager

Lyreco; United Kingdom; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading sales organization in the United Kingdom is seeking an Inside Sales Collaborative Account Manager to support business development efforts. The role involves building strong relationships, driving customer engagement, and exceeding targets. Ideal candidates are target-driven and motivated professionals with experience in telephone-based sales and account management. This position emphasizes teamwork and a commitment to exceptional service.

Qualifications

• Previous experience in telephone-based sales.
• Experience in account management and sales environment.
• Self-motivated and able to exceed KPIs.

Responsibilities

• Build strong relationships with Field Sales colleagues.
• Drive customer engagement through various channels.
• Ensure timely resolution of customer queries.

Skills

Telephone-based sales experience

Account management skills

Reliability

Enthusiasm for sales

Target driven

Job description

As a Inside Sales Collaborative Account Manager your focus will be to work alongside the wider team, supporting our SMB - Business Development Managers. If you enjoy leading by example and motivating a sales function, you are competitive and target driven and pride yourself on getting the best from your team, then this could be your next career move!,

Responsibilities

• Build strong peer relationships with Field Sales colleagues (BDM, SBDM, and/or BDE) to deliver a consistent and strategic customer experience.
• Drive customer engagement through multiple communication channels including voice, email, and Microsoft Teams.
• Deliver exceptional service and account development planning to ensure retention and targeted growth.
• Be the remote account lead for customer queries, working collaboratively across departments to ensure timely resolutions.

Qualifications

• Previous experience of telephone-based sales.
• Previous experience in account management & sales environment.
• Reliable and determined in attitude, assesses own performance and strives to exceed.
• Enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day.
• Target driven, self-motivated and hungry to exceed your KPI's and to earn commission.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community. We're committed to the wellbeing of all our staff and to the sustainability of our environment.