Inside Sales Assistant -Spot Quote

DSV - Global Transport and Logistics; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global transport and logistics company in Wythenshawe, Manchester is seeking a Spot Quote Assistant. In this role, you will respond to customer quote requests, build strong client relationships, and identify sales leads. Candidates should possess excellent communication skills, administrative abilities, and a proactive customer-first attitude. This position offers a competitive salary and benefits in an engaging and dynamic team environment.

Benefits

Enhanced Annual Leave Entitlement

Salary Sacrifice Car Scheme

Salary Sacrifice Cycle Scheme

WeCare App for wellbeing support

LifeWorks app for cashback and discounts

Life Insurance

Qualifications

• Excellent communication and interpersonal skills.
• Solid administrative and organisational abilities.
• Proficiency in Microsoft Office and general computer systems.
• Good literacy, numeracy, and presentation skills.
• A proactive, customer-first attitude with attention to detail.

Responsibilities

• Respond promptly to customer quote requests using DSV’s preferred tools.
• Build strong relationships with clients, ensuring their needs are met.
• Maximise revenue opportunities from existing customers.
• Identify potential sales leads and coordinate with Business Development Managers.
• Promote DSV services including myDSV, Quote & Book, and Track & Trace.
• Communicate professionally with internal teams and external partners.
• Provide support across spot quote teams during absences.
• Handle general enquiries via phone and email.

Skills

Excellent communication and interpersonal skills

Solid administrative and organisational abilities

Proficiency in Microsoft Office

Good literacy, numeracy, and presentation skills

Proactive, customer-first attitude

Job description

Spot Quote Assistant

Location: Wythenshawe, Manchester

Type: Full‑Time | Mon‑Fri 9:00‑17:00

Job Req Number: 103010

Time Type: Full Time

Responsibilities

• Respond promptly to customer quote requests using DSV’s preferred tools.
• Build strong relationships with clients, ensuring their needs and expectations are met.
• Maximise revenue opportunities from existing customers.
• Identify potential sales leads and coordinate with Business Development Managers.
• Promote DSV services including myDSV, Quote & Book, and Track & Trace.
• Communicate professionally with internal teams and external partners.
• Provide support across spot quote teams during absences.
• Handle general enquiries via phone and email.

Qualifications

• Excellent communication and interpersonal skills.
• Solid administrative and organisational abilities.
• Proficiency in Microsoft Office and general computer systems.
• Good literacy, numeracy, and presentation skills.
• A proactive, customer‑first attitude with attention to detail.

Benefits

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra‑Low Emissions Cars.
• Salary Sacrifice Cycle Scheme.
• WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• LifeWorks app for access to cashback and discounts on high street and online brands.
• Life Insurance and which includes access to expert probate support.

Next Steps

If this sounds like the next step for you, please follow the links and apply with your CV without delay!

Please be aware that all successful candidates will undergo necessary right‑to‑work checks and certain sites require 5‑years’ worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

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