Inside Sales Assistant

DSV; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading logistics company in Manchester is seeking an Indoor Sales Assistant to drive growth and enhance client relationships. The role involves generating leads, managing client portfolios, and delivering tailored solutions. Candidates should possess strong communication skills and a proactive mindset, ideally with experience in the freight industry. This position offers a competitive salary and numerous benefits including enhanced annual leave and wellbeing support.

Benefits

Competitive Salary Package

Enhanced Annual Leave Entitlement

Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars

Salary Sacrifice Cycle Scheme

WeCare App for support with wellbeing

LifeWorks app for cashback and discounts

Life Insurance and support services

Responsibilities

• Develop and grow a portfolio of existing and prospective clients.
• Generate leads through phone, email, and social media outreach.
• Qualify sales opportunities by understanding customer needs.
• Deliver engaging product presentations and tailored solutions.
• Manage your sales pipeline using CRM tools.
• Collaborate with marketing to support lead generation campaigns.
• Meet and exceed monthly sales targets and KPIs.
• Build lasting relationships to encourage repeat business.
• Respond to customer feedback and support NPS initiatives.
• Stay informed on market trends and competitor activity.

Skills

Strong communication and interpersonal skills

Proactive, goal-oriented mindset

Ability to work collaboratively in a fast-paced environment

Proficiency in Microsoft Office and CRM systems

Adaptability and resilience

Tools

MS Dynamics

Job description

Are you a confident communicator with a passion for sales and customer success? Join our dynamic team as an Indoor Sales Assistant where you'll play a key role in driving growth, building strong client relationships, and delivering exceptional service. Ideally you will have experience within sales in the Freight industry.

Responsibilities

• Develop and grow a portfolio of existing and prospective clients.
• Generate leads through phone, email, and social media outreach.
• Qualify sales opportunities by understanding customer needs.
• Deliver engaging product presentations and tailored solutions.
• Manage your sales pipeline using CRM tools (MS Dynamics).
• Collaborate with marketing to support lead generation campaigns.
• Meet and exceed monthly sales targets and KPIs.
• Build lasting relationships to encourage repeat business.
• Respond to customer feedback and support NPS initiatives.
• Stay informed on market trends and competitor activity.

Qualifications

• Strong communication and interpersonal skills.
• A proactive, goal‑oriented mindset with a drive to succeed.
• Ability to work collaboratively in a fast‑paced environment.
• Proficiency in Microsoft Office and CRM systems.
• Adaptability and resilience in handling challenges.

Company

At DSV we’re building the world’s leading logistics and transport network. With this exciting growth comes opportunity – and we’re looking for new talent to join us. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

DSV – Global transport and logistics. Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be.

Benefits

• Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra‑Low Emissions Cars.
• Salary Sacrifice Cycle Scheme.
• WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• LifeWorks app for access to cashback and discounts on high street and online brands.
• Life Insurance and other support services, including expert probate support.

Next Steps

If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right‑to‑work checks and certain sites require 5‑years’ worth of referencing and criminal record checks.