Inside Sales Apprentice: Level 3 Business Admin

Blackpool; Lancashire; Hybrid; GBP 17,000 - 21,000; Full time

Job summary

Norbain is seeking an Inside Sales Apprentice to join its business administration trainee program, supporting B2B customers in the security distribution sector. You will learn to manage accounts, drive sales, and deliver excellent customer service while developing core admin skills.

You will complete a Level 3 Business Administration apprenticeship delivered by Blackpool and The Fylde College, combining classroom learning with hands-on experience in Microsoft Office, CRM systems, and sales

Qualifications

• Achieved or predicted Level 3 qualification (e.g., A Levels, a T Level, BTEC Extended Diploma)
• Level 3 English and maths at grades A*-C (9-4) or equivalent

Responsibilities

• Assist in managing a portfolio of B2B accounts with a focus on minimum gross profit margin
• Identify and engage potential customers within your region
• Develop accounts through structured pipeline management using the NBT process
• Promote value-based selling and avoid price-only competition
• Execute professional telesales calls and follow up on quotes using Phocas
• Manage orders and backlog to ensure customer satisfaction
• Collaborate with regional team to hit sales goals

Skills

Self-motivated

Independent worker

Strong communicator

Organised

Education

Level 3 qualification

Tools

Microsoft Office Suite

CRM Systems

Phocas

BMS

Job description

Norbain is seeking an Inside Sales Apprentice to join its business administration trainee program, supporting B2B customers in the security distribution sector. You will learn to manage accounts, drive sales, and deliver excellent customer service while developing core admin skills.

You will complete a Level 3 Business Administration apprenticeship delivered by Blackpool and The Fylde College, combining classroom learning with hands-on experience in Microsoft Office, CRM systems, and sales