Inside Sales And Service Specialist

Progress Sales Recruitment; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an Inside Sales & Service Specialist to work from home in the UK. This role involves promoting service contracts related to a respiratory diagnostics portfolio, building strong relationships with customers and internal teams. Candidates should have a Bachelor's degree and experience in sales or customer service. The position offers career growth, a collaborative culture, and a flexible work-life balance.

Benefits

Career Growth

Work-Life Balance

Collaborative Culture

Qualifications

• 1-3 years of experience in inside sales or customer service.
• Experience in promoting service contracts to end users is preferred.

Responsibilities

• Prepare technical and commercial quotations.
• Analyse customer requirements and provide solutions.
• Support the sales team with follow-ups and documentation.
• Coordinate with various teams for order fulfilment.
• Maintain CRM for tracking leads, quotes, and order status.

Skills

Strong communication

Problem-solving

Negotiation skills

Proficient in CRM software

Education

Bachelor's degree in Business, Marketing, Communications, or a related field

Tools

Salesforce

Job description

Inside Sales & Service Specialist - Work from Home

With a reputation for delivering excellent clinical outcomes and a genuine ethical approach to business, this is a fantastic opportunity to join an organisation that offers both huge career development opportunities and a hugely rewarding career.

• Home based / Remote working role
• Compensation based on a 37.5-hour work week, with additional hours as required.
• Base salary £(Apply online only) PA with Bonus

Role Overview

The Inside Sales & Service Specialist will play a pivotal role in increasing recurring revenue and maintaining robust professional relationships with customers, the sales team, and internal departments. Reporting to the National Sales & Service Manager, this role is integral to the Commercial department. Acting as the internal sales function the appointed person will be responsible for the support and maintenance of medical device service contracts used in NHS and private hospital market. This role focuses on the following product portfolio - A full respiratory diagnostics portfolio dealing with Spirometry, Single Breath CO Gas Transfer, Lung Volumes - Gas Dilution and Full Body Plethysmography, CPET & ECG.

Candidate Requirement

Candidates will have experience of working in a sales position where they have been responsible for the promotion of service contracts to end users. While experience in the medical/NHS environment is advantageous it is not essential.

Qualifications and Experience

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• 1-3 years of experience in inside sales or customer service.
• Proficient in CRM software (e.g., Salesforce) and sales automation tools.
• Strong communication, problem-solving, and negotiation skills.

Key Benefits

• Career Growth: Develop your skills in a supportive environment that encourages continuous learning and professional development.
• Work‑Life Balance: Enjoy the flexibility of remote working, allowing you to balance your professional and personal life effectively.
• Collaborative Culture: Be part of a team that values respect, integrity, trust, and innovation, ensuring a positive and inclusive workplace.

Core Competencies

• Humble: Open‑minded and ready to learn from others.
• Hungry: Proactive and future‑focused, always looking to introduce new ideas.
• Smart: Emotionally intelligent, able to harness emotions for positive outcomes.
• Accountable: Takes ownership of work and delivers on expectations.
• Team Player: Works effectively and collaboratively towards shared goals.

Key Deliverables

• Prepare technical and commercial quotations.
• Analyse customer requirements and provide solutions.
• Support the sales team with follow‑ups and documentation.
• Coordinate with various teams to ensure order fulfilment.
• Maintain CRM for tracking leads, quotes, and order status.

This role is perfect for a self‑motivated, goal‑oriented individual who thrives in a fast‑paced environment. If you are ready to make a significant impact and grow your career, this position is the ideal next step.