Inside Sales, Account Manager, Acquisition

BT Group; West of England; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

50% on target bonus

BT Pension scheme

Family leave policy

Women’s health support

25 days annual leave

Private GP appointments

Carer's leave

World-class training and development

BT Shares Saving schemes

Hybrid working model

Job summary

BT Group is hiring in Bristol for an Inside Sales Account Manager. You will drive revenue growth, manage a portfolio of corporate accounts, and report to the Sales Manager in a fast-paced, sociable team.

You’ll own the full sales cycle—from prospecting to closing—develop a strong pipeline, collaborate with product specialists, and forecast accurately. A successful candidate builds lasting relationships with senior decision-makers and delivers exceptional customer outcomes.

Qualifications

• Proven sales experience with a track record of meeting or exceeding targets.
• Experience managing sales opportunities and closing deals.
• Strong communication and relationship-building with customers and colleagues.
• Ability to use customer insights and market trends to identify sales opportunities.
• Customer-focused, with a proactive approach to solving problems and delivering results.
• Comfortable managing challenging situations and engaging stakeholders to achieve positive outcomes.
• A collaborative team player who works well across teams and values feedback.
• Confident suggesting new ideas and improving ways of working.
• Experience building relationships with senior decision-makers and understanding customer needs.
• Strong planning, forecasting, and organisational skills.

Responsibilities

• Drive new business growth by identifying, pursuing, and winning high-value opportunities.
• Own the full sales cycle from prospecting through to closing, securing deals across the enterprise portfolio.
• Build and maintain a strong pipeline through proactive business development and outbound activity.
• Partner with product specialists to create compelling, tailored solutions that win new customers and expand opportunities.
• Support major bids and strategic opportunities, helping to secure significant new revenue wins.
• Use data, market insights, and customer intelligence to identify prospects, spot trends, and maximise sales performance.
• Develop and nurture relationships with key decision-makers to open doors and convert opportunities into revenue.
• Maintain strong sales discipline, ensuring accurate forecasting, pipeline management, and compliance with sales processes and governance.

Skills

Sales experience

Closing deals

Relationship building

Market insights

Customer focus

Stakeholder mgmt

Team collaboration

Decision-makers

Forecasting

Job description

Job Description

Job Title: Inside Sales, Account Manager, Acquisition

Req ID: 55550

Job Function: Sales and Commercial

Posting Start Date: 17/09/2026

Posting End Date: 30/09/2026

Division: UK Business

Job Location: GBR Bristol - Assembly

Advertised Salary: Competitve

Closing Date: 30th September 2026

Location: Bristol

Why this job matters

Join our successful, diverse, and highly sociable Corporate Inside Sales team as an Inside Sales Account Manager. Reporting to the Sales Manager, you'll drive revenue growth, strengthen customer loyalty, and manage a portfolio of corporate accounts across the region.

You’ll build lasting customer relationships through meaningful interactions, strategic account planning, and effective forecasting, while consistently delivering against sales targets and maintaining outstanding customer satisfaction.

Success in this role means owning the full sales cycle, championing sales excellence, maintaining high CRM standards, and collaborating closely with wider teams to create the best outcomes for customers and the business.

What you’ll be doing

• Drive new business growth by identifying, pursuing, and winning high-value opportunities.
• Own the full sales cycle from prospecting through to closing, securing deals across the enterprise portfolio.
• Build and maintain a strong pipeline through proactive business development and outbound activity.
• Partner with product specialists to create compelling, tailored solutions that win new customers and expand opportunities.
• Support major bids and strategic opportunities, helping to secure significant new revenue wins.
• Use data, market insights, and customer intelligence to identify prospects, spot trends, and maximise sales performance.
• Develop and nurture relationships with key decision-makers to open doors and convert opportunities into revenue.
• Maintain strong sales discipline, ensuring accurate forecasting, pipeline management, and compliance with sales processes and governance.

The skills you’ll need

• Proven sales experience with a track record of meeting or exceeding targets.
• Experience managing sales opportunities and closing deals.
• Strong communication and relationship-building skills with customers and colleagues.
• Ability to use customer insights and market trends to identify sales opportunities.
• Customer-focused, with a proactive approach to solving problems and delivering results.
• Comfortable managing challenging situations and engaging stakeholders to achieve positive outcomes.
• A collaborative team player who works well across teams and values feedback.
• Confident suggesting new ideas and improving ways of working.
• Experience building relationships with senior decision-makers and understanding customer needs.
• Strong planning, forecasting, and organisational skills.

Here are some of the great benefits we offer

• 50% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer's leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.

Our working model

Our working model: Hybrid policy: Three in the office, two remote

BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.