Inside Sales Account Manager

Axis Communications AB; Luton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security technology firm is seeking an Inside Sales Account Manager based in Luton. This role involves building partnerships and supporting authorized partners to drive growth. Candidates should have a degree in Business Administration and at least 3 years of relevant experience. Strong communication skills and familiarity with Salesforce are advantageous. The position offers full-time employment with competitive benefits in a diverse workplace.

Qualifications

• At least 3 years of experience in a similar role.
• Openness and enthusiasm to learn more about IT tech and IP technology.
• Ability to build trust and develop long-term customer relationships.
• Sound organisational skills and ability to prioritise between different tasks.
• Fluent in English.

Responsibilities

• Qualify authorized partners and evaluate their potential.
• Set targets/KPI for partners and evaluate performance.
• Inspire and support partners.
• Handle inbound calls professionally.
• Visit fairs and key customers.

Skills

Business Development

Customer Service

Revenue Growth

Product Knowledge

Account Management

CRM

Customer Base

New Customers

Territory

Business Relationships

Sales Goals

Sales Process

PowerPoint

New Clients

Technical Support

Education

Degree in Business Administration or relevant field

Tools

Salesforce

Job description

Inside Sales Account Manager

Axis has something great to offer! We are looking for an Inside Sales Account Manager based at our office in Luton.

About Axis

Axis is a Swedish company that enables a smarter and safer world by creating network solutions that provide insights for improving security and new ways of doing business. As the industry leader in network video, Axis offers products and services for video surveillance and analytics, access control, intercom, and audio systems. Axis has more than 5,000 dedicated employees in over 70 countries and collaborates with partners worldwide to deliver customer solutions.

Role Overview

The ISAM will work very closely with the sales team and marketing to ensure that our authorized partners (AP) are aware of our strategy as well as supporting them fully. The ISAM collaborates with partners and colleagues to ensure the growth of our business with these partners and that we reach our goals. This role has the full responsibility for Axis authorized partners in selected countries in the region with the objective of capturing growth potential.

Key Responsibilities

• Qualify authorized partners, contacting them personally to evaluate their potential.
• Qualify and evaluate leads (end‑users, partners, resellers, etc.).
• Evaluate the sales‑out reports to analyze the development of new potential partners.
• Set targets/KPI for our partners and evaluate performance against those targets.
• Inspire and support our partners.

Training & Support

• Develop webinars for authorized partners together with the regional trainer and sales engineers.
• Handle inbound calls professionally with a business‑mind.
• Act as the head of Salesforce informing and training the local sales team.
• Take action and close deals.
• Visit fairs, exhibitions, and important key customers in the field.
• Perform outbound calls to develop non‑active partners with great potential.
• Participate in Axis Communications Academy to meet customers and recruit new partners.
• Serve as the first point of contact with a new potential partner and share our core values.

Qualifications

• Degree in Business Administration or a relevant field.
• At least 3 years of experience in a similar role.
• Openness, enthusiasm, and patience to learn more about IT tech and IP technology.
• Ability to build trust and develop long‑term customer relationships.
• Sound organisational skills and ability to prioritise between different tasks.
• Experience working with Salesforce is an advantage.
• Fluent in English.

Key Skills

• Business Development
• Customer Service
• Revenue Growth
• Product Knowledge
• Account Management
• CRM
• Customer Base
• New Customers
• Territory
• Business Relationships
• Sales Goals
• Sales Process
• PowerPoint
• New Clients
• Technical Support

Employment Information

Type of Employment: Permanent (Full‑time, 1 vacancy).

Both background checks and verifications will be performed as required. Notice will be provided before any action.

Ready to act? The first step of becoming an Axis employee is easy – all you have to do is apply!

Axis prizes diversity in the workforce, creating a better working environment and fostering creativity. We encourage inclusion, diversity and sustainability throughout our culture.

For more information about Axis please visit our website or listen to the “Get To Know Axis” podcast.