Inquest and Claims Administrator

Imperial College Healthcare NHS; City of Westminster; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Career development

Flexible working

Wellbeing

Staff recognition scheme

Cycle to Work

Job summary

Imperial College Healthcare NHS Trust is seeking a Medico-Legal Administrator to join our Legal Services team. You will support management of clinical negligence, inquests, employer/public liability and losses/compensation claims, working with clinicians, managers, NHS Resolution and HM Coroner's Office.

You will coordinate the Trust caseload, collate inquest docs, prepare papers and minutes, and maintain case records while ensuring deadlines are met. Flexible working options may be available.

Qualifications

• Strong organisational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Experience supporting medico-legal or clinical liability processes is desirable.

Responsibilities

• Provide administrative support to Claims and Inquest Manager and Coordinators.
• Coordinate caseloads for losses and compensation claims and inquest docs.
• Prepare meeting papers, minutes and maintain electronic case records.
• Liaise with clinicians, patients, solicitors and regulatory bodies.

Skills

Administrative support

Stakeholder liaison

Document management

Tools

Microsoft Office

Job description

We are looking for a Medico-Legal Administrator to join our friendly, experience and supportive Legal Services team at Imperial College Healthcare NHS Trust. This is a varied role supporting the management of clinical negligence claims, inquests, employer and public liability claims, and losses and compensation claims. No two days will be the same and you'll work closely with senior clinicians, managers, NHS Resolution, HM Coroner's Office, solicitors and patients, providing high‑quality administrative support and helping ensure complex legal matters are managed efficiently and within strict deadlines. This is an excellent opportunity to develop specialist knowledge within an experienced team while making a meaningful contribution to patient care and the Trust's legal services.

• You will provide comprehensive administrative support to the Claims and Inquest Manager and Claims and Inquest Coordinators, across a broad range of medico‑legal work.
• Your responsibilities will include coordinating the Trust caseload of losses and compensation claims, supporting clinical negligence and employer/public liability claims, assisting with the collation of inquest documentation, preparing meeting papers and minutes, maintaining accurate electronic case records, and liaising with clinicians, patients, solicitors, HM Coroner's Office and other internal and external stakeholders.
• The role requires excellent organisational skills, attention to detail and the ability to manage confidential information sensitively while working to statutory and legal deadlines.
• You will prioritise your own workload, respond to enquiries and contribute to the smooth running of a busy specialist department.
  At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
• Benefits include career development, flexible working and wellbeing, staff recognition scheme.
• Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share.

Environmental sustainability
Climate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.