Inpatient Support Volunteer

Rotherham Doncaster and South Humber NHS Foundation Trust; Doncaster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider in Doncaster is seeking a dedicated individual to support patients and relatives. Responsibilities include ensuring a welcoming atmosphere, assisting with meals, and accompanying patients to different areas of the hospital. Ideal candidates should be motivated to enhance patient experiences and support cleanliness efforts. This role offers a chance to be part of a valued healthcare team.

Qualifications

• Pass patient labels/notes to and from reception to clinical areas.
• Support the distribution of food and drinks to patients.
• Assist and prompt patients to eat their meals as directed by Ward Staff.

Responsibilities

• Ensure a welcoming atmosphere for all patients and relatives.
• Direct patients and relatives within the department.
• Accompany patients to other areas of the hospital as required.

Job description

Responsibilities

• Ensure a welcoming atmosphere for all patients and relatives
• Direct patients and relatives within the department
• Pass patient labels/notes to and from reception to clinical areas
• Replenish leaflets and information when required
• Support the distribution of food and drinks to patients including giving out meals and drinks, refilling water jugs, checking and recording fridge temperatures
• Assist and prompt patients to eat their meals as directed by Ward Staff (if volunteer has participated in training)
• Support the cleaning up of dishes and cups following mealtimes
• Help patients to complete menu cards
• Support virtual visiting for patients and families on hospital provided technology
• Cleaning the virtual visiting equipment between use and ensuring it is charged
• Accompany patients to other areas of the hospital as required
• Answering telephones and door on ward and fielding enquiries and taking messages
• Stocking up supplies
• Report any concerns to the Supervisor / Service Manager
• To help support the upkeep of the gardens and grounds surrounding Hazel Ward.

We welcome applications from individuals who may require sponsorship [if eligible] under the skilled worker or health & care visa route. Please note, not all vacancies or applications are eligible for sponsorship.

Sponsorship Eligibility

• Before applying, you can make a self-assessment of potential eligibility for sponsorship here: https://www.gov.uk/skilled-worker-visa
• Please note, there have been some changes made to Home Office guidance in relation to salary thresholds for sponsorship applications from 9 April 2025 and from 22 July 2025

Working for Our Organisation

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are dedicated to the development of our people and hold a learning half day every month for our colleagues. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.

Please view our Strategy using the link below: https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website: https://workwithrdash.co.uk/ We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: https://youtu.be/WMJSkLoTk4Q The main terms and conditions of service can be found here: https://www.nhsemployers.org/publications/tchandbook