Inpatient Flow Support Worker: Visa Sponsorship Available

Techwaka; United Kingdom; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading healthcare provider in the UK seeks a Patient Flow Support Worker to enhance patient flow and discharge processes. This role involves collaborating with multidisciplinary teams and ensuring safe, effective transitions for patients within the hospital. Ideal candidates will possess strong communication and organizational skills, with relevant educational qualifications and care delivery experience. The Trust promotes a positive work/life balance and considers flexible working patterns.

Qualifications

• Educated to A-level or equivalent experience.
• Experience with IT systems and patient data.
• Ability to communicate effectively at all levels.

Responsibilities

• Support patient flow and discharge arrangements.
• Assist multidisciplinary teams.
• Manage appointments and patient data.

Skills

Communication

Problem-solving

Time management

Education

A-level or NVQ Level 4 in Business Administration/Customer Care

Tools

Microsoft Office

Job description

Closing on:Jun 4, 2024

Job Type:Full Time

Job Location:United Kingdom

• Full Time
• Blackpool, Lancashire, United Kingdom
• 25,147 – 27,596 £ / Year

Lancashire & South Cumbria NHS Foundation Trust

Job Summary

The Flow Support Worker will play a prominent role in ensuring the delivery of flow within LSCFT Inpatients. This will be achieved through developing excellent internal Communication pathways, the utilisation of the internal escalation process and ensuring the multi-disciplinary team adhere to the Department’s internal professional Standards.

The post holder will ensure the timely flow of patients through the area to help Identify available capacity and assist to place patients appropriately, supporting the Integrated Discharge Team Practitioner and Flow Lead working within agreed procedures and protocols.

Main duties of the job

The Integrated Discharge Team is seeking a Patient Flow Support Worker to work alongside the existing practitioners and ward staff to support flow and capacity and ensure admissions in hospital are therapeutic and discharges are safe and effective.

The successful candidate will work with the Multi-disciplinary teams in locality to assist in the facilitation of timely, safe and appropriate hospital discharge arrangements. They will also build relationships with external parties to ensure a discharges are safe whilst maximising their independence and autonomy.

We are looking for individuals who have experience of direct care delivery, ideally with understanding of community and inpatient processes. The applicant should possess excellent communication skills and have the ability to work pro-actively within an MDT setting. Time management is essential and prioritisation of duties.

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

Person Specification

Qualifications

Essential

• Educated to A-level, or NVQ Level 4 in Business Administration/Customer Care/ HNC in Business or acquired relevant equivalent experience (E)

Skills & Knowledge

Essential

• Ability to communicate effectively with people at all levels
• Ability to use own judgment to resolve problems and queries competently, including those of a sensitive and confidential nature
• Ability to plan, prioritise and delegate workload
• Ability to initiate & co-ordinate change to own working practices
• Good knowledge of speciality specific patient pathways

Experience

Essential

• Experience of using full range of IT systems and patient data systems
• Experience of using Microsoft Office, including Word and Excel
• Experience of scheduling outpatient appointments and/or admissions
• Experience of working in a multi-disciplinary team

Communication

Essential

• Ability to provide and receive, convey and present sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement.
• Ability to communicate with clinical, academic and all levels of staff effectively.
• Adept at conflict resolution

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 04 June 2024

To apply for this job please visitapps.trac.jobs.