Innovation & Transformation Specialist (Practice Engagement)

Proskauer Rose LLP; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Proskauer Rose LLP in London is seeking an Innovation & Transformation Specialist (Practice Engagement) to surface opportunities for improving how lawyers deliver services, shaping demand, and embedding change across practices. You will partner with lawyers and colleagues to identify, shape, deliver, and sustain innovation across the firm.

Responsibilities include supporting technology adoption (generative AI, document automation, collaboration platforms), redesigning workflows, and driving

Qualifications

• Familiarity with legal services delivery and technology-enabled transformation.
• Interest in legal tech, AI, and process redesign.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support practice-facing Innovation & Transformation initiatives with lawyers.
• Help shape demand and triage opportunities for the function.
• Contribute to redesigning workflows and matter delivery models.
• Drive adoption of new tools and processes through training and coaching.
• Support pilots, recruitment, and stakeholder communication.
• Contribute to responsible use of AI in legal practice.

Skills

Legal tech awareness

Stakeholder engagement

Process improvement

Change management

Education

Bachelor's degree

Job description

The world’s leading organizations and global players choose Proskauer to represent them when they need it the most. With 800+ lawyers in key financial centers around the world, we are known for our pragmatic and business-savvy approach.

Proskauer is the place to turn when a matter is complex, innovative and game-changing. We work seamlessly across practices, industries and jurisdictions with asset managers, private equity and venture capital firms, Fortune 500 and FTSE companies, major sports leagues, entertainment industry legends and other industry-redefining companies.

We are seeking an Innovation & Transformation Specialist (Practice Engagement) to join our team in London. Innovation & Transformation is Proskauer's function for innovation, transformation, legal technology enablement, and continuous improvement, responsible for delivering governed, adopted, and measurable change across practices, matters, and regions. You will work directly with lawyers to understand how they deliver legal services, surface opportunities to improve, and land change on the ground in the practice. You will discover, shape, deliver, and embed; you will partner with lawyers and colleagues across the firm; and you will play a real role in a function that is reshaping how Proskauer operates.

Responsibilities include, but are not limited to:

• Support the practice-facing work of Innovation & Transformation, engaging lawyers to understand how they deliver legal services and surfacing opportunities across legal technology (including generative AI, document automation, and collaboration platforms), process improvement, and operational excellence.
• Help shape demand, framing lawyer ideas, pain points, and requests into well-defined opportunities that can be triaged, prioritized, and routed into the function's intake.
• Contribute to legal service transformation initiatives by supporting the redesign of workflows, matter delivery models, and ways of working alongside lawyers and colleagues across the function.
• Drive practice-facing adoption of new tools, processes, and ways of working through training, 1:1 support, embedding into matter workflows, and supporting lawyers through behavioral change.
• Support the practice-facing work of pilots, including user recruitment, stakeholder communication, on-the-ground engagement, and feedback capture.
• Contribute to the firm's approach to responsible use of AI in legal practice by supporting rollout, adoption, feedback capture, and day-to-day enablement with lawyers in the assigned scope.
• Support the practice-facing component of client engagement, contributing to client-facing materials, showcases, and conversations that reflect the firm's innovation and transformation work.
• Contribute market, peer, and competitive insight into the practice's context to help inform strategy, portfolio direction, and lawyer conversations.
• Capture lawyer feedback, adoption signals, and improvement opportunities from practice engagement, feeding these into the function's measurement, prioritization, and product lifecycle work.
• Working flexibly across the function to support firm priorities as they emerge, providing cover and clean handovers for teammates, and responding promptly to inbound requests, escalating where a decision is required at a more senior level.

Qualifications:

• Bachelor's degree required.
• Minimum of 2 years of relevant work experience, preferably in a law firm, professional services environment, or client services business supporting lawyers or knowledge workers.
• Familiarity with the legal practice environment, ideally including exposure to funds, corporate, or transactional practice, and an interest in how legal services are delivered, transformed, and improved.
• Interest in and awareness of legal technology, generative AI, process improvement, and how these are changing how legal services are delivered.
• Self-starter who is organized, detail-oriented, and comfortable multi-tasking and managing competing priorities in a fast-paced, matrixed function, with excellent written and verbal communication skills, sound judgment, and absolute discretion when dealing with confidential matters.

This position will require physical presence in Proskauer’s offices on a regular basis (at least 3x per week, or more, if it becomes the policy of the Firm or as business needs require).

Proskauer is committed to providing a work environment that includes equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Any personal data shared with us will be processed in accordance with our Prospective Personnel Data Protection Notice which can be found at https://www.proskauer.com/privacy-policy/prospective-personnel-data-protection-notice-london