Ingest Operator - 9 Month Contract

WarnerMedia; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading media company located in London is seeking an Ingest Operator responsible for managing the preparation and monitoring of content feeds for broadcast. The ideal candidate possesses strong organisational skills and has prior experience in a broadcast environment. This role requires proficiency in video/audio equipment and the ability to work under pressure in a fast-paced setting. Onsite work is required with a commitment to teamwork and detail-oriented practices.

Qualifications

• Previous experience working in a broadcast environment.
• High levels of initiative, motivation, and time management.
• Prepared to operate in a fast-paced, high-pressure environment.

Responsibilities

• Responsible for the QC'ing of entertainment and sports content.
• Managing the transfer of recorded assets to Cloud and Archive.
• Prioritizing ingest requests and coordinating with internal teams.

Skills

Knowledge of television terminology

Excellent organisational skills

Excellent communication skills

Ability to multitask

Ability to work unsupervised

Tools

Video/audio equalization equipment

Job description

Welcome to Warner Bros. Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands are the storytellers bringing our characters to life, the creators bringing them to your living rooms, and the dreamers creating what's next...

From brilliant creatives to technology trailblazers across the globe, WBD offers career‑defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role...

Based in the London Tech Hub, Ingest Operators are responsible for the preparation, routing, ingesting, and monitoring of incoming feeds required for recording content across both the Eurosport, TNT and Free To Air (FTA) platforms. Duties also include QC'ing processing and sharing content, preparing meta data and audio configurations, managing bookings of Live and non‑Live feeds, while working closely with production and other departments.

Your Role Accountabilities...

• Responsible for the QC'ing of entertainment and sports content sent from distribution or recorded internally using AMPP (Asset Management) GV.
• Ensuring all ingested material is ingested in a timely fashion.
• Escalating to relevant departments when material fails QC by not adhering to broadcast standards.
• Managing the transfer of recorded assets to Cloud and Archive.
• Routing sources for recordings using BNCS panel.
• Following "Fast Track" workflows to allow assets to be made ready for broadcast quickly.
• Preparing scheduled Eurosport, TNT and FTA recordings into the MAM (Media Asset Management) system, including production feeds.
• Adding critical metadata for recorded feeds for Archive and edit management.
• Monitoring live playlists across 5 territories, ensuring scheduled events run on time and amending bookings and recordings when schedule changes occur.
• Preparing live playback for transmission, Cloud, or MCR (for further distribution).
• Prioritizing ingest requests from schedulers and sports coordinators.
• Coordinating with the Preview and Edit teams to confirm assets are available.
• Maintaining close interaction with internal and external departments to achieve the goal of processing requests to air.
• Submitting daily shift handovers, including errors and/or discrepancies.
• Raising critical issues through the escalation process.
• Responsible for 180 record ports, ensuring all 22 languages are present for each recording.
• Working independently while on night shifts.
• Supplying Editors, Sports Coordinators, and VOD (Video on Demand) with recording information.
• Able to problem‑solve and fix issues independently.
• Having the key ability to multitask across the three areas of the team.
• Assigning ports for recording, ensuring they are booked logically.
• Liaising with the Paris team.
• Multitasking across various communication platforms: talkback, Slack, Zoom, and emails.

Qualifications & Experience...

• Knowledge of television terminology.
• Previous experience working in a broadcast environment.
• Excellent organisational skills and attention to detail.
• Knowledge of video/audio equalization equipment, including waveform and vector scopes.
• Ability to effectively prioritise requests.
• Ability to work unsupervised and remain proactive.
• Ability to remain calm under pressure.
• Excellent people and interpersonal skills; a good team player.
• Excellent communication skills.
• High levels of initiative, motivation, and time management.
• Ability to deal with and resolve issues in a timely fashion.
• Prepared to operate in a fast‑paced, high‑pressure, deadline‑driven environment.
• Ability to work a shift pattern roster, including weekends and night shifts.
• Capable of working in a fast‑paced, quick‑moving environment and strong time management.

Onsite Working – This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done...

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day‑to‑day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal‑opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you are a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.