Infrastructure & Operations Engineer

Piramal Healthcare UK Limited; Morpeth; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Private healthcare

Pension scheme

Flexible working hours

Enhanced holiday entitlement

Job summary

Piramal Pharma Solutions is seeking an Infrastructure Analyst to deploy and manage IT/OT infrastructure in a regulated pharmaceutical environment. You will design networks, servers, and cloud solutions, lead projects with minimal disruption, and drive security improvements.

The role requires expertise in virtualization, Windows/Linux, and enterprise backup. A flexible approach to work hours and strong collaboration with production teams are essential.

Qualifications

• Experience in regulated pharmaceutical environments with GxP familiarity.
• Strong practical knowledge of enterprise IT infrastructure and virtualization.
• Proven ability to design secure, scalable IT/OT networks.

Responsibilities

• Deploy and maintain IT and OT infrastructure to support operations.
• Design and implement resilient networks, servers, and cloud-based solutions.
• Lead infrastructure projects from planning through execution with minimal production disruption.
• Evaluate and integrate new technologies to improve efficiency and security.
• Provide 3rd-line BAU support for IT and OT systems.

Skills

VMware vSphere

Hyper-V

Windows Server

Linux admin

Networking

Firewalls

Veeam

Disaster Recovery

SQL Server

Oracle

PostgreSQL

MySQL

AD & GPO

Storage SAN

HPE Synergy

Patching & security

Education

Bachelor’s degree in a relevant field

Tools

ServiceNow

Job description

Be the First to Apply Division Piramal Pharma Solutions Piramal Pharma Solutions is a contract development and manufacturing organization (CDMO), offering end-to-end development and manufacturing solutions across the drug life cycle. We serve our clients through a globally integrated network of facilities in North America, Europe and Asia. This enables us to offer a comprehensive range of services including Drug Discovery Solutions, Process & Pharmaceutical Development services, Clinical Trial Supplies, Commercial supply of APIs and Finished dosage forms. We also offer specialized services like development and manufacture of Highly Potent APIs and Antibody Drug Conjugation. Our capability as an integrated service provider & experience with various technologies enables us to serve Innovator and Generic companies worldwide. For more details, please visit : www.piramalpharmasolutions.com

Job Title Infrastructure Analyst Job Description IS Infrastructure Analyst

Why Join Us?

Joining our team comes with a range of excellent benefits designed to support your wellbeing, financial security, and work-life balance. Alongside a competitive salary of approximately £45,000, you'll benefit from a generous pension scheme, private healthcare, flexible working hours, and enhanced holiday entitlement, helping you thrive both professionally and personally.

Key Responsibilities:

• Deploy and maintain IT and OT infrastructure solutions to support business and manufacturing operations.
• Design and implement resilient networks, server environments, and cloud-based solutions.
• Support/ Lead infrastructure projects from planning through execution, ensuring minimal disruption to production.
• Evaluate and integrate new technologies to drive efficiency and security improvements.

Business-as-Usual (BAU) Support

• Provide 3rd-line support for complex technical issues across IT and OT systems.
• Ensure maximum uptime of critical business and manufacturing systems.
• Proactively monitor, maintain, and troubleshoot networks, servers, and security appliances.
• Maintain strong disaster recovery and backup strategies to ensure business continuity.
• Utilise the service management tool (e.g. ServiceNow) to record, update, and manage incidents.

Security, Compliance & OT Considerations

• Implement and maintain GxP-compliant IT infrastructure within a regulated pharmaceutical environment.
• Ensure CFR Part 11 and data integrity requirements are met across all IT/OT systems.
• Implement cybersecurity best practices, including network segmentation, vulnerability patching, and Zero Trust principles.

Competencies:

• Infrastructure & Virtualisation: Strong understanding of VMware vSphere 8+ / ESXi or Microsoft Hyper-V
• Operating Systems: Windows Server 2003-2022
• Windows Desktop 95-11
• Basic Linux administration (Red Hat, Ubuntu)
• Networking & Security: Cisco networking (LAN, WAN, VLANs, Routing & Switching)
• Enterprise Firewall technologies (PaloAlto, Cisco ASA, Watchguard or similar)
• Network segmentation and security (IT/OT best practices)
• Backup & Disaster Recovery: Veeam Backup & Replication
• Disaster recovery planning & high availability solutions
• Database & Application Support: Working knowledge of Microsoft SQL Server (2000-2022) is advantageous
• Oracle Database (various versions)
• PostgreSQL/ MySQL (desirable)
• General IT Expertise: Active Directory, Group Policy, DHCP, DNS
• Storage solutions (SAN, NAS, Fibre Channel, iSCSI)
• Experience managing and maintaining HPE Synergy infrastructure/ Nimble Storage technologies
• Patch and vulnerability management

Piramal Pharma Limited, offers a portfolio of differentiated products and services through its 17 global development and manufacturing facilities and a global distribution network in over 100 countries. PPL includes Piramal Pharma Solutions (PPS), an integrated Contract Development and Manufacturing Organization; Piramal Critical Care (PCC), a Complex Hospital Generics business; and the India Consumer Healthcare business, selling over-the- counter products. In addition, one of PPL’s associate companies, AbbVie Therapeutics India Private Limited is a JV with AbbVie Inc. and has emerged as one of the market leaders in the ophthalmology therapy area. Further, PPL has a minority investment in Yapan Bio Private Limited. In October 2020, PPL received a 20% strategic growth investment from the Carlyle Group.

PPL provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment based on race, color, age, sex, religion, national origin or ethnicity, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by applicable law.

Our employment decisions are based on merit considering qualifications, skills, performance, and achievements.

Equal employment opportunity applies to all terms and conditions of employment, including recruitment, selection, training, social programs, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions.