Infrastructure Network Engineer

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent NHS Trust in Cambridge is seeking a Network Engineer to join their Infrastructure team within Unified Communications. This role involves providing technical support for a wide range of communication services, including telephony systems, and requires close coordination with the Service Desk Manager. Ideal applicants will have a strong background in technical support and willingness to participate in on-call duties. The Trust values an inclusive work environment and offers various benefits for a good work-life balance.

Benefits

On-site leisure facilities

Subsidised parking

Flexible working arrangements

Qualifications

• Experience in technical support for communication systems.
• Familiarity with Unified Communications applications.
• Ability to contribute to project plans and reports.

Responsibilities

• Provide day-to-day technical support for Unified Communications services.
• Assist the Service Desk Manager with implementation and management tasks.
• Participate in on-call duty for out-of-hours support.
• Contribute to project planning and quality improvement activities.

Skills

Technical support

Unified Communications

Project planning

Job description

Overview

We have an exciting opportunity for a Network Engineer to join the Infrastructure team within the Unified Communications department at Cambridge University Hospitals NHS Foundation Trust. The Infrastructure team has a broad role in enabling communication across the hospitals, including telephony, mobile and unified communications services as well as supporting IT services for these hospitals.

The Network Engineer role is responsible for the day-to-day technical support and service delivery of all products and services supported by Unified Communications, including 10,000+ voice extensions, 100 cab rooms, a 1st/2nd line service desk capability, as well as the voice network upgrade and transition of core telephony platforms.

The role is based on site full time within Unified Communications and reports to the Service Desk Manager.

Responsibilities

• To be responsible for day-to-day technical support of all products and services provided by Unified Communications.
• To support the Service Desk Manager, in close cooperation with other colleagues, with the responsibility for successful implementation and ongoing management of Unified Communications applications and systems, as well as implementation of strategy and programmes of work.
• To take part in the duty engineer arrangements for the team, and to support the duty engineer and Service Desk Manager when required to do so, so that a consistent level of technical support is provided to the organisation.
• To be part of an out-of-hours on call rota, attending site to resolve faults and issues where required.
• Contribute to the preparation of project plans, reports, quality improvement processes and development work to cost and time targets as agreed with the Service Desk Manager.

About the Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1,100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commission, CUH’s values – Together, Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services for regional, national and international populations.

CUH is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We welcome applications for all positions irrespective of age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, pregnancy and maternity status, or socio-economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Immigration

Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a Student visa. If you are a Student visa holder, we will not be able to offer you a full-time permanent contract unless you have:

• applied for a Graduate visa
• successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
• the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

Application timeline and benefits

This vacancy will close at midnight on the 27th January 2026. Interviews are due to be held on the 12th February 2026.

Benefits to you: At Cambridge University Hospitals, we offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes reduced-cost Stagecoach bus travel to and from the Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 at a reduced cost, and we have staff spaces including a colleague-only café with free tea and coffee, a break space and private outdoor area to rest, refuel and recharge.

CUH is committed to assisting employees in achieving a good work-life balance. Flexible arrangements may include part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role, you should approach the contact given; in some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

This advert closes on Tuesday 27 Jan 2026.