Infrastructure Lead

Victim Support; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A charitable organization in the UK seeks an experienced Infrastructure & DevOps Team Lead to drive operational excellence in cloud environments. You will mentor a team, shape strategies, and ensure compliance with security frameworks. Ideal candidates have hands-on experience with AWS, Azure, and automation tools in a collaborative environment.

Benefits

Flexible Working Options

Generous Annual Leave

Birthday Leave

Pension Plan

Enhanced Allowances

Exclusive Discounts

Financial Wellbeing

Wellbeing Support

Inclusive Networks

Sustainable Travel

Career Development

Qualifications

• Proven leadership experience in infrastructure and DevOps.
• Hands-on experience with AWS and Azure.
• Strong understanding of cloud security and compliance.

Responsibilities

• Lead and mentor a team of Infrastructure Engineers and DevOps specialists.
• Shape and deliver DevOps strategies focusing on Azure and AWS.
• Oversee automation and CI/CD pipelines for operational excellence.

Skills

Leadership

AWS expertise

Azure expertise

Infrastructure as Code

CI/CD

Communication

Containerization

Tools

Terraform

CloudFormation

GitHub Actions

Docker

Kubernetes

Job description

Empower Technology, lead innovation: Join us as our Infrastructure & DevOps Team Lead!

Are you passionate about building secure, scalable, and resilient technology platforms? Do you thrive in a collaborative environment where your leadership shapes the future of cloud and DevOps practices?

We're looking for an inspiring Infrastructure & DevOps Lead to join our team and drive operational excellence for Victim Support's critical services.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary‑deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

What You’ll Do:

• Lead and mentor a talented team of Infrastructure Engineers and DevOps specialists.
• Shape and deliver our infrastructure and DevOps strategy, ensuring our Azure and AWS environments are robust, secure, and future‑ready.
• Oversee cloud operations, automation, and CI/CD pipelines, championing best practices in Infrastructure as Code and container orchestration (Kubernetes, AWS Lambda).
• Collaborate across teams to deliver integrated, secure, and high‑performing solutions.
• Ensure compliance with security frameworks (ISO27001, GDPR) and drive continuous improvement in service delivery.

Who We’re Looking For

• A proven leader with hands‑on experience in infrastructure and DevOps roles (ideally 2+ years).
• Expertise in AWS and Azure cloud environments, Infrastructure as Code (Terraform/CloudFormation), and automation tools (GitHub Actions).
• Strong background in CI/CD, containerization (Docker/Kubernetes), and cloud security.
• Excellent communicator and mentor, able to engage stakeholders at all levels.
• Committed to fostering a diverse, inclusive, and high‑performing team culture.

Why Join Us

• Make a real impact supporting vital services for Victim Support.
• Work remotely with a supportive, forward‑thinking team.
• Opportunities for professional growth, learning, and certification.
• Be part of an organisation that values innovation, well‑being, and work‑life balance.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we’re proud to celebrate diversity and create a workplace where everyone feels they belong. We’re committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

Ready to Lead the Way

If you’re excited to drive technology transformation and empower others, we’d love to hear from you! Apply now and help us shape the future of Victim Support’s technology estate.

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.