Infrastructure Engineer - Storage And Backup

Michael Page Technology; England; On-site; GBP 45,000 - 60,000; Full time

Job summary

A technology recruitment agency is seeking an experienced Infrastructure Engineer - Storage & Backup to enhance the stability and security of IT Infrastructure. You will lead infrastructure projects, mentor junior engineers, and ensure compliance with security protocols. Technical skills in HPe StoreOnce, Cohesity NetBackup, and SAN technologies are required. This role offers an opportunity to work in a dynamic and supportive environment in the UK.

Qualifications

• Hands-on technical experience in managing and diagnosing IT Infrastructure.
• Proven leadership and mentoring experience in a technical environment.

Responsibilities

• Lead and manage successful execution of Infrastructure projects.
• Mentor junior engineers and provide advanced troubleshooting support.
• Ensure the stability, performance, and security of IT Infrastructure.
• Communicate project progress and performance with stakeholders.

Skills

HPe StoreOnce

HPe Tape libraries

Cohesity NetBackup

SAN switch technologies

Virtualisation platforms

ITIL

Job description

Client Details

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

Description

We are currently looking for an Infrastructure Engineer - Storage & Backup to join our Technology Service & Operations function within the Digital & Technology group.

Key responsibilities:

This is a hands‑on technical role where you will be expected to interact daily with core IT Infrastructure technologies. You are expected to be able to configure, manage and diagnose the IT Infrastructure components detailed in this advert.

Technical skills and IT systems we use:

• HPe StoreOnce running both VTL and Catalyst
• HPe Tape libraries
• Tape rotation and management
• Managing backup and Archiving
• Cohesity NetBackup, cloud and on‑prem
• HPe Alletra storage with Greenlake integrations
• SAN switch technologies
• Storage management in virtual environments

Leadership and Escalation

• Lead and manage the successful execution of Infrastructure projects, ensuring that tasks are completed on time and within scope while supporting the MHRA's IT strategy.
• Serve as the main escalation point for junior engineers, providing advanced troubleshooting and technical expertise in resolving complex infrastructure issues, ensuring high‑quality resolutions that prevent future incidents.
• Mentor and support junior engineers, fostering a collaborative environment and encouraging skills development across the team.

Infrastructure Stability, Security, and Performance

• Take ownership of the overall stability, performance, and security of our IT Infrastructure, which includes assisting in the management of data centre services such as blade systems, virtualisation platforms, Servers, Storage, Backup and power systems.
• Implement and maintain robust security protocols to safeguard the infrastructure, ensuring compliance with security policies and regulatory requirements.
• Proactively monitor and assess core network performance, identifying potential risks or weaknesses and applying pre‑emptive solutions to minimise downtime and service disruptions.
• Play a pivotal role in the agency's ongoing IT infrastructure overhaul by recommending, testing, and integrating cutting‑edge infrastructure technologies.

Collaboration and Stakeholder Management

• Work closely with the Lead Infrastructure Architect, project teams, and other IT functions to ensure alignment of strategies with the overall IT infrastructure roadmap.
• Build productive relationships with external vendors, supporting the assessment of their services and products to meet the agency's performance and security expectations.
• Communicate project progress and Infrastructure performance with team members to ensure that business requirements are consistently met.

Business‑as‑Usual (BAU) Operations

Have a strong understanding of ITIL, including configuration, troubleshooting, and maintenance of Infrastructure components, ensuring smooth and uninterrupted service operations.

On‑Call and Incident Management

• Participate in the on‑call rota, providing support for critical issues, and ensuring prompt response times to minimise business impact.
• Assist in incident response during escalations, supporting timely communication with key stakeholders and contributing to quick resolution.
• Learn from post‑incident reports to understand preventive measures and support continuous improvement in incident management processes.