Infrastructure Engineer - Network Automation

Justice Digital; Greater London; Hybrid; GBP 43,000 - 52,000; Full time

Benefits offered by this job

Pension (CSPS 28.97%)

Annual leave 25 days + 8 bank holidays

Hybrid/ Flexible working

Job summary

Justice Digital, Data and Science is seeking an Infrastructure Engineer focusing on network automation. You will configure and maintain core network services, develop automation, and integrate cloud technologies within a hybrid work model.

The role requires Security Check clearance and collaboration across multiple tech teams. The department values modern engineering practices and flexible working arrangements to support a healthy work-life balance, with opportunities for growth within DISO and

Qualifications

• Experience configuring, supporting and troubleshooting enterprise network services.
• Experience implementing automation for infrastructure and operations.
• Knowledge of Terraform or similar IaC tools and CI/CD practices.
• Experience with cloud networking and AWS infrastructure.
• Ability to investigate technical issues and contribute to root‑cause analysis.
• Experience working in multidisciplinary teams and Agile environments.

Responsibilities

• Configure, support and maintain core network services (DNS, DHCP, NAC, SolarWinds).
• Develop and maintain automation solutions and IaC, scripts, APIs and workflows.
• Implement technical designs and integrate automation with cloud services and tooling.
• Monitor health, performance and capacity; identify vulnerabilities and lifecycle risks.
• Provide specialist support for automation platforms and incident resolution.
• Collaborate with engineers, product managers and delivery teams to ensure reliability.

Skills

Network Services

AWS Infrastructure & Networking

Scripting & Automation

Infrastructure as Code

CI/CD & Testing

Specialist Support & Problem Solving

Engineering Collaboration

Tools

Terraform

CI/CD Pipelines

SolarWinds

DNS/DHCP/IPAM

Job description

Infrastructure Engineer - Network Automation

Location: National*

Closing Date: 8th November

Interviews: 16th November

Grade: SEO

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary**: National £42,914-£51,675- which may include an allowance of - £8,761; London £49,325-£56,050 - which may include an allowance of £6,725.

Working pattern: Full-time, Part-time, Flexible working, Job share

Contract Type: Permanent

Number of vacancies: 2

Vacancy number: 23522

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

The Role

Please note this role requires you to pass Security Check clearance. Please click on link for details.

We’re recruiting for Infrastructure Engineers here at Justice Digital, Data and Science to be part of our warm and collaborative Digital Infrastructure and Security Operations (DISO) area.

This role aligns against Infrastructure Engineer from the Government Digital and Data Framework

DISO is part of Technology Services in Justice Digital, Data and Science, a modern and diverse workplace that promotes a healthy work-life balance and flexible working options. DISO designs, builds and supports user-centred digital and technology services for the justice system: services that make a real difference to our staff and users. Millions of people every year interact with our services, and DISO plays an important role in improving access to justice and making communication and connectivity experiences simpler and more efficient for all users.

We want to hear from people who want to make a difference by building excellent services that meet user needs and change their experience by creating a simpler, faster and better system for everyone. Our mission is to deliver a world‑class justice system that works for everyone in society.

As an Infrastructure Engineer at MoJ, you will work with colleagues across Technology Services and build strong relationships with Service Owners, Information Security, Customer Service Operational Teams, Delivery Managers, Product Managers and other key stakeholders. You will share knowledge of tools and techniques with the wider team and community. You will be comfortable working across multi‑disciplinary teams and flexible enough to adjust, at short notice, to immediate demand.

The role will provide a dedicated 3LS support function dealing with service requests, tickets and major incidents. Occasionally you will participate in support during Out of Hours (OOH), for which you’ll be paid an allowance and further payment if dealing with incidents.

Key Responsibilities

• Core Network Services: Configure, support and maintain the Ministry of Justice’s core network services, including DNS, DHCP, Network Access Control and SolarWinds. Undertake assigned engineering work to help ensure these services remain secure, resilient, highly available and aligned with departmental technology standards. Identify service, lifecycle and supportability issues and implement agreed fixes and improvements.
• Network Automation Engineering: Develop, configure, test and maintain automation solutions that support the delivery and operation of core network services. Develop Infrastructure as Code, scripts, APIs and automated workflows, using agreed engineering patterns and development practices to automate provisioning, configuration, monitoring and operational processes. Use source control and CI/CD pipelines to support controlled development, testing and deployment.
• Technical Design & Systems Integration: Implement agreed technical designs and engineering patterns to deliver secure and maintainable infrastructure and automation solutions. Develop and maintain integrations between automation platforms, cloud services, enterprise network services and operational tooling using APIs and other agreed integration methods. Identify technical dependencies, constraints and integration issues and contribute technical information to the development of solutions.
• Security, Performance & Service Reliability: Apply secure engineering practices when developing, configuring and supporting automation and infrastructure services. Monitor platform health, performance and capacity and identify vulnerabilities, unsupported components, lifecycle risks and technical debt. Test technical changes and follow agreed deployment, release and change management processes.
• Specialist Support & Incident Resolution: Provide specialist technical support for automation platforms, scripts, integrations and associated network services. Take ownership of assigned technical issues until they are resolved, mitigated or appropriately transferred. Implement agreed fixes and workarounds, contribute to root‑cause analysis and maintain appropriate known-error and support information. Participate in agreed specialist or out‑of‑hours support arrangements where required.
• Engineering Collaboration & Stakeholder Engagement: Work closely with Senior and Lead Engineers, Architects, Product Managers, Delivery Managers, Operations and Security teams and suppliers to deliver reliable infrastructure and automation services. Participate in peer review of code, configurations and technical changes and contribute to technical discussions and engineering best practice. Coordinate dependencies with other engineering and operational teams, communicate progress, blockers and risks, and engage suppliers on assigned technical matters. Share technical knowledge and lessons learned with colleagues, contribute to the wider Networks engineering community and support Associate Engineers with defined automation tasks where appropriate.
• Continuous Improvement: Identify opportunities to improve existing automation, reduce manual or repetitive activity, address technical debt and enhance service reliability. Contribute suggestions for improving development, testing and deployment practices and continue developing network, cloud, platform, coding and integration skills.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Benefits

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.

• Employees are allocated 10% of their working time for personal and professional development.
• A £1k per person learning budget is in place to support all our people, with access to best‑in‑class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e‑learning platforms.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Person Specification

Essential

• Network Services: Experience configuring, supporting and troubleshooting enterprise network services such as DNS, DHCP, IP Address Management (IPAM), Network Access Control Services and network monitoring or management platforms within large or complex environments.
• AWS Infrastructure & Networking: Experience implementing and supporting AWS infrastructure, with knowledge of areas such as VPC networking, security groups, routing, Transit Gateway, peering and associated cloud networking services.
• Scripting & Automation: Demonstrable experience developing automation solutions using one or more scripting or programming languages, for example Python, PowerShell, Ruby or Go. Experience developing and maintaining scripts, APIs, automated workflows and integrations to support infrastructure and operational processes.
• Infrastructure as Code, CI/CD & Testing: Demonstrable experience implementingInfrastructure as Code,b, using tools such as Terraform, together with version control and CI/CD pipelines. Experience testing infrastructure or automation changes and using controlled engineering and deployment practices to move changes between environments.
• Specialist Support & Problem Resolution: Experience providing technical support for infrastructure or automation platforms, investigating technical issues and diagnosing code, configuration or integration problems. Experience implementing fixes and workarounds, contributing to root‑cause analysis and identifying opportunities for permanent service improvement.
• Engineering Collaboration & Delivery: Experience working effectively within multidisciplinary engineering teams and independently delivering assigned technical work to agreed standards. Experience participating in peer review, sharing technical knowledge and collaborating with engineers, architects, product and delivery colleagues, operational teams or suppliers. Experience working within Agile engineering teams and using modern software engineering practices to deliver infrastructure services. Experience contributing to engineering communities, standards or reusable automation approaches.

Willingness to be assessed against the requirements for SC clearance.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Salary Information**

Base salary for this role is from National: £42,914 - £46,182 | London: £49,325 - £53,081

• New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.
• Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
• Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.
• Candidates may also be eligible for a non‑pensionable Government Digital & Data Allowance of up to £8,761 per year (National) or £6,725 (London). This is a temporary allowance, reviewed annually and may be retained, amended, or withdrawn.

The final offer will reflect the skills and experience you demonstrate during the assessment process.