This role will create effective and good working relationships with all departments to ensure that customer expectations are exceeded. Create effective and good working customer relationships to ensure that customer expectations are exceeded, whilst maintaining strong partnerships with customer's primary contractors
Responsibilities
- Manage the WINTEL Infrastructure estate.
- Assist in management of the SUSE Linux estate
- Monitor ticketing queue and respond to service requests or incidents. Resolve/escalate infrastructure related incidents in a timely manner minimizing potential disruptions
- Perform routine maintenance tasks for infrastructure systems as required
- Maintain a good working knowledge of current infrastructure and future trends
- Monitor systems and identify performance issues proactively
- Support, design, implement and test disaster recovery routines & procedures
- Follow defined procedures to monitor systems resolve problems or elevate.
- Develop and maintain new and existing procedures
Qualifications
- Essential knowledge of Windows Server OS (2008/12/16/19)
- Experience with Suse Linux 12/15 OS
- Essential exposure to Backup/Restore imaging technologies
- Desirable exposure in Windows 7/10/11 desktop OS
- Previous exposure to VMware 5.5/6/6.5 technologies
- Desirable knowledge of PowerShell/VB scripting/Python
- Knowledge of SCADA, but not essential
- Awareness of Load balancing technologies
- Previous knowledge of Resource clustering
- Understanding of Network/Wireless/Routing
- Awareness of Firewall technologies
Company & Role Details
Vanderlande is the global market leader in baggage handling systems for airports, and sorting systems for parcel and postal services. The Infrastructure Engineer will be working within Heathrow Airports as Shift Infrastructure engineer on 2/7 shift pattern.
Benefits
- 28 days of annual leave (excluding public holidays)
- Aviva Medical Cover
- YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers
- A challenging work environment with lots of opportunities of career progression.
- Cycle to work scheme
- Pension with Aviva
- Achievers - Employee Recognition Platform and discount of everyday shopping!