Infrastructure Engineer

Midland Credit Management; West Malling; Hybrid; GBP 53,000 - 64,000; Full time

Job summary

A leading financial services company in the UK is seeking an Infrastructure Engineer to maintain their hybrid cloud infrastructure. The role involves providing 3rd line support, troubleshooting, and ensuring system security and reliability. Ideal candidates will have strong experience with Windows Server, PowerShell, VMware, and Active Directory. The position offers a salary up to £63,500 and numerous benefits, including performance bonuses and private health insurance.

Benefits

Competitive salary

Bonus scheme

Private health insurance

Discounts on high-street shops

Qualifications

• Strong expertise in Windows Server Desktop platforms.
• Experience scripting in PowerShell or similar.
• Citrix (AppLayering DaaS VDI’s Netscaler Load balancer).
• Experience with VMware (ESXi vCenter vSAN).
• Microsoft Exchange (2016/2019 Hybrid), Office 365.
• Worked with Dell Servers & Blade hardware.
• NetApp SAN storage or similar.
• Active Directory (Group Policy, DNS, DHCP, Hardening).
• Understanding of ITIL processes and service management.

Responsibilities

• Support service availability during major incidents.
• Support resolution of high-impact or complex technical issues.
• Drive escalation tickets to resolution in a timely manner.
• Provide technical input for project delivery.
• Ensure a security focused approach in solution design.
• Deliver vulnerability and patch management.
• Monitor and troubleshoot infrastructure.
• Contribute to IT governance.
• Support audit and compliance activities.
• Operate within ITIL frameworks.

Skills

Windows Server Desktop platforms

PowerShell scripting

Citrix

VMware

Microsoft Exchange

Dell Servers & Blade hardware

NetApp SAN storage

Backup Management

Active Directory

Windows/SQL clustering

ITIL processes

Job description

Are you a proactive and technically skilled Infrastructure Engineer looking for your next challenge? We’re hiring an Infrastructure Engineer to help maintain and evolve our hybrid cloud infrastructure in a fast-paced, demanding business environment. This hands‑on role sits within our IT Operations function and focuses on delivering robust technology services across Cabot Credit Management with a particular emphasis on UK operations.

You’ll be providing 3rd line support across a wide range of infrastructure platforms, collaborating with internal and external stakeholders to ensure our systems are secure, scalable, and reliable. If you thrive on troubleshooting, system optimisation, and driving innovation and have experience in financial services, this could be the perfect opportunity for you.

What you can expect as an Infrastructure Engineer:

• Salary of up to £63,500
• Perm
• Hybrid role from our Kings Hill office, ME19 4UA.

Not only are we offering a competitive salary and a fantastic bonus scheme, you’ll also be entitled to loads of great benefits including discount and cash back on hundreds of high‑street shops and private health insurance, plus much more.

Key responsibilities include:

• Support service availability including assistance during major incidents
• Support resolution of high‑impact or complex technical issues, including out‑of‑hours support
• Drive escalation tickets to resolution in a timely manner
• Provide technical input and support for internal and external project delivery.
• Ensure a security focused approach is embedded in solution design and daily operations.
• Deliver vulnerability and patch management across infrastructure, performing preventative maintenance
• Monitor and troubleshoot infrastructure
• Contribute to IT governance across technology, services, processes, and information security.
• Support audit and compliance activities, including Sarbanes‑Oxley, PCI‑DSS, ensuring adherence to IT controls
• Operate within ITIL frameworks, supporting change, incident, and problem management.
• Maintain up‑to‑date knowledge of infrastructure technologies and industry trends.

We are looking for someone with:

Essential:

• Strong expertise in Windows Server Desktop platforms
• Experience scripting in PowerShell or similar
• Citrix (AppLayering DaaS VDI’s Netscaler Load balancer)
• Experience with VMware (ESXi vCenter vSAN)
• Microsoft Exchange (2016/2019 Hybrid), Office 365
• Worked with Dell Servers & Blade hardware (Dell OME iDRAC)
• NetApp SAN storage or similar
• Backup Management
• Active Directory (Group Policy, DNS, DHCP, Hardening) Azure Entra AD
• Windows/SQL clustering with exposure to Always On configuration
• Strong documentation and communication skills
• Understanding of ITIL processes and service management

Desirable:

• Veeam backup solutions
• Hyper Converged Infrastructure (VxRail, NSX, Aria Operations for Networks Logs)
• Azure administration (servers, storage, networking, Intune)
• Linux Administration
• Monitoring tools (e.g., PRTG)
• Ivanti patching and deployment

What happens next?

If this sounds like you and you’d like to join our rapidly expanding company that offers excellent career progression, then apply now!

Working for Cabot:

You’ll be working for an award‑winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.

Diversity and inclusion

Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.

At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK – we are unfortunately unable to offer sponsorship.