Infrastructure Engineer

VIQU Ltd; Manchester; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A fast-growing marketing and communications agency in Manchester is looking for an experienced Infrastructure Engineer. Responsibilities include overseeing IT systems, providing user support, and leading infrastructure improvements. The ideal candidate will have 5-7 years of hands-on experience and a strong technical skill set, particularly in Windows Server and networking. This hybrid role offers autonomy in managing the IT estate and driving improvements.

Benefits

Referral bonus up to £1,000

Qualifications

• 5-7 years' experience in a hands-on IT support or Infrastructure Engineer position.
• Broad technical skill set across Windows Server, networking, backups, NAS drives, and M365.
• Strong understanding of infrastructure management, data storage, and recovery.

Responsibilities

• Provide 1st‑3rd line support to internal users while overseeing all infrastructure and systems.
• Manage, monitor, and improve backups, NAS drives, file storage, and disaster recovery processes.
• Lead infrastructure modernisation and strengthen IT security across the business.
• Take ownership of MSP relationships and escalate when necessary.
• Implement efficiency improvements and technical best practices.

Skills

IT support experience

Windows Server

Networking

M365

Troubleshooting

Stakeholder management

Job description

Infrastructure Engineer

Manchester (Hybrid)

£35,000-£45,000

VIQU have partnered with a fast‑growing marketing and communications agency, known for its creative culture and collaborative environment. They are looking for an Infrastructure Engineer to take full ownership of their IT estate. Acting as the company's sole in‑house IT resource, you'll manage everything from infrastructure, security, and backups to day‑to‑day support. This is a hands‑on role suited to an Infrastructure Engineer who's confident working autonomously, thrives on solving problems, and wants full responsibility for shaping IT strategy.

Key Responsibilities

• Provide 1st‑3rd line support to internal users while overseeing all infrastructure and systems.
• Manage, monitor, and improve backups, NAS drives, file storage, and disaster recovery processes.
• Lead infrastructure modernisation and strengthen IT security across the business.
• Take ownership of MSP relationships and escalate when necessary.
• Recommend and implement efficiency improvements, technical best practices, and system upgrades.
• Act as the go‑to technical authority for IT operations, ensuring reliability and business continuity.
• Communicate confidently with senior stakeholders and manage expectations effectively.

Key Requirements

• 5-7 years' experience in a hands‑on IT support or Infrastructure Engineer position.
• Broad technical skill set across Windows Server, networking, backups, NAS drives, and M365.
• Strong understanding of infrastructure management, data storage, and recovery.
• Excellent troubleshooting, communication, and stakeholder management skills.
• Self‑sufficient, proactive, and capable of driving IT improvements independently.
• Familiarity with security best practices, patching, and system monitoring.

Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).