Infrastructure Engineer

Leidos Innovations UK Limited; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent technology firm is seeking an Infrastructure Engineer to provide technical support for projects and operational services. You will work autonomously while ensuring compliance with project milestones. Crucial skills include knowledge in server environments, virtualized technologies, and troubleshooting. The role includes creating documentation and providing customer-focused solutions. This offers a collaborative culture and career development opportunities in a dynamic working environment.

Benefits

Contributory Pension Scheme

Private Medical Insurance

33 days Annual Leave

Flexible benefits

Dynamic Working

Qualifications

• Good knowledge of Virtualized Environments such as VMware and Hyper-V. Experience with virtualized applications beneficial.
• Knowledge of Windows Server Environments and Active Directory.
• Good Linux system administration skills.

Responsibilities

• Provide remote and on-site support with out-of-hours on-call availability.
• Contribute to the maintenance of technical documentation.
• Owning incidents from resolution to customer satisfaction.

Skills

Virtualized Environments

Windows Server Environments

Linux system administration

Networking technologies

Microsoft stack technologies

Scripting

Analytical skills

ITIL Foundation

Tools

VMware

Hyper-V

Active Directory

Citrix

PowerShell

Job description

Overview

Infrastructure Engineer

Location: F / T Onsite to Huntingdon, Cambridgeshire

Security Clearance Level: High — Developed Vetting (DV)

UNLEASH YOUR POTENTIAL

We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and able to work autonomously to achieve day to day objectives with significant results on project or operational deliverables, while owning activities ensuring compliance with project milestones and customer KPIs and SLAs. You must be an effective communicator, comfortable engaging with customers and colleagues, and demonstrate an analytical and systematic approach to technical challenges.

Are you ready for your next career challenge?

Responsibilities

The role provides technical exposure across outcomes-based projects and operational (Business as Usual) support. Duties include remote and on-site support, with out-of-hours on-call availability. You will contribute to the creation and ongoing maintenance of technical documentation and provide materials to support project work or operational support services.

Skills and Qualifications

• Good knowledge of Virtualized Environments such as VMware and Hyper-V; VMware experience is advantageous.
• Knowledge of Virtualized Desktop Environments such as Omnissa and Citrix; Omnissa experience is advantageous; experience with virtualised applications beneficial.
• Knowledge of Windows Server Environments, Server 2016 and later, including Active Directory, DNS, DHCP and GPOs from design to implementation and support.
• Knowledge of Windows 10 & 11, including OS build and customization.
• Good Linux system administration skills (Ubuntu, Rocky, RedHat) and OS build/customization.
• General knowledge of TCP/IP and networking technologies.
• General knowledge of Microsoft stack technologies such as SharePoint, Skype for Business/Teams, SQL, System Centre, Office 2024, SCCM & SCOM, Power BI, Exchange; CLI tooling such as PowerShell.
• General knowledge of NAS and SAN storage technologies (SMB/CIFS, iSCSI).
• Knowledge of scripting.
• Analytical and problem-solving skills with ownership of incidents to resolution to customer satisfaction.
• Good communication skills and experience producing and updating technical documentation to a high standard.
• Experience with helpdesk ticketing systems.
• ITIL Foundation or higher (ITIL3/ITIL4).

Clearance

Clearance to Start: Developed Vetting (DV) required. Clearance for Role: Developed Vetting (DV).

What we do for you

At Leidos we are passionate about customer success, united as a team and inspired to make a difference. We offer meaningful careers, a collaborative culture, and support for your career goals while nurturing work-life balance. Our package includes:

• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Flexible benefits (life assurance, health schemes, gym memberships, annual buy and sell holidays, cycle to work)
• Dynamic Working

Commitment to Diversity

We welcome applications from every part of the community and are committed to a diverse and inclusive culture. If you need reasonable adjustments during the application and selection stages, please let us know and we will respond in a way that best fits your needs.

Who We Are: Leidos UK & EUROPE

Leidos is a growing company delivering technology and solutions focused on safeguarding capabilities and transformation in frontline services across the UK, including defence, healthcare, government, safety and security, and transportation.

What Makes Us Different

Purpose: You can use your passion and abilities at Leidos to keep people safe. Collaboration: flexibility to do your job is a core benefit. People: Leidos supports growth, learning, and career development through academies, rotations, and development plans.

If you’re ready to make an impact, share your CV with us today.