Infrastructure Consultant

Chess; England; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Private healthcare

Eye tests

Wellbeing Day

Hybrid working

Holiday buy/sell

Perkbox discounts

EE SIM offers

Learn 2 Earn

Team socials

Leadership training

Onboarding support

Culture Team

Job summary

Chess, a leading UK technology service provider, is seeking an Identity Consultant focused on Microsoft infrastructure. You will support identity, access and deployment projects for enterprise customers, from discovery through deployment and handover.

You will join a customer-focused team, produce proposals, and guide engagements while collaborating with sales and technical specialists. Flexible hybrid working and UK travel are possible.

Qualifications

• At least five years’ relevant experience across enterprise Microsoft infrastructure, identity, access or deployment environments.
• Practical knowledge of Exchange Server and Active Directory, with a sound working awareness of Microsoft Entra and cloud technologies.
• Awareness of PAM, PIM, Conditional Access and identity and access management principles.
• Experience in a consulting or customer-facing technical role in enterprise environments.
• Confident producing proposals, scopes and lifecycle documentation.
• Professional, credible and dependable with strong stakeholder management.

Responsibilities

• Act as a trusted adviser for customers across sales and deployment engagements.
• Support the full consulting life cycle from discovery to handover.
• Work with customers and internal teams on Exchange Server, AD, Entra and PAM/PIM.
• Create clear proposals, scopes and supporting documentation.
• Contribute to pre-sales activity and delivery journey explanations.
• Navigate contracting and commercial processes with the customer.
• Collaborate with Sales, Deployment and technical specialists as needed.
• Maintain professional communication and stakeholder management throughout engagements.

Skills

Exchange Server

Active Directory

Microsoft Entra

PAM

PIM

Conditional Access

Consulting experience

Proposal writing

Stakeholder management

Communication skills

Commercial awareness

Organised

Remote collaboration

Job description

Identity Consultant (Microsoft Infrastructure Consultant)

We’re looking for an experienced Consultant to join us and support our growing digital strategy. This is a trusted, customer-focused role supporting enterprise organisations across identity, access and Microsoft infrastructure solutions. You will bring strong technical awareness, professional consulting skills and the confidence to support customers throughout the full sales and deployment lifecycle.

“a great place to work, a great place to be a customer”

Key Responsibilities:

• Act as a trusted pair of hands for our customers, providing clear, professional consultancy across relevant sales and deployment engagements.
• Support the full consulting life cycle, from discovery and requirements gathering through proposal development, solution planning, deployment and handover.
• Work with customers and internal teams across Exchange Server, Active Directory, Microsoft Entra, Privileged Access Management (PAM), Privileged Identity Management (PIM) and Conditional Access.
• Create clear proposals, scopes and supporting documentation that translate customer requirements into practical, supportable solutions.
• Contribute to pre-sales activity by helping customers understand the proposed approach, outcomes, dependencies and delivery journey.
• Build awareness of the wider commercial journey, including approvals, contracting, legal processes, delivery dependencies and customer commitments.
• Work collaboratively with Sales, Deployment and technical specialists, recognising when deeper identity expertise is required and bringing in the right support.
• Maintain professional communication and effective stakeholder management throughout each engagement.

Key Skills & Experience:

• At least five years’ relevant experience across enterprise Microsoft infrastructure, identity, access or deployment environments.
• Practical knowledge of Exchange Server and Active Directory, with a sound working awareness of Microsoft Entra and cloud technologies.
• Awareness of PAM, PIM, Conditional Access and identity and access management principles. Deep identity specialism is not essential.
• Experience of working in a consulting or customer-facing technical role, ideally within enterprise environments.
• Confident producing proposals, scopes, recommendations and lifecycle documentation.
• Professional, credible and dependable, with the judgement to operate as a trusted adviser to customers and colleagues.
• Strong communication and stakeholder-management skills, with the ability to explain technical concepts clearly to different audiences.
• Commercially aware, with an understanding of how sales, contractual, legal and delivery processes connect.
• Organised and able to manage priorities across multiple engagements while maintaining attention to detail.
• Comfortable working remotely and travelling occasionally for hub days, conferences and customer meetings.

Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses.

Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit.

We're extremely proud that our people voted us No.1 in 'The 100 Best Companies to Work for' list 2018, and we continue to celebrate more than 17 years in the top 100.

Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business.

We believe that “if you’re not growing, we’re not growing”.

Salary details:

To be discussed within the screening process.

Benefits include:

• Private healthcare (free after 1 year)
• Eye tests, flu jabs, and on-site health checks
• Mental health support from trained First Aiders
• A Wellbeing Day after 1 year
• Flexible, hybrid working support with a home office allowance
• Buy or sell up to 5 holidays twice a year
• Perkbox discounts on shopping, travel, fitness, and more
• Points-based rewards from year 2
• £100 charity matched donations
• Recognition platform to celebrate your wins
• EE SIM offers for you and your family
• Learn 2 Earn scheme to boost your salary
• Team socials and celebrations
• Bespoke onboarding and leadership training
• Dedicated Culture Team to support you

Hours:

A standard week is 37½ Monday to Friday

At Chess we offer many flexible working options, and we have both full-time and part-time working hours available. Chess pride themselves on being an inclusive employer, so if you want to find out more about our flexible working arrangements this can be discussed with your application.

Working location:

Flexible, hybrid working model with home-first approach

Allowing you to enjoy the flexibility of working from home whilst also having the option to work from one of our many local hubs spread throughout the UK. Ad-hoc travel to offices within the group and other locations may be required on occasion.

Is Chess the place for you?

If you are looking for a career that brings exciting challenges and opportunities, then Chess is the place for you.