Infrastructure Business Analyst (DV Security Clearance)

CGI Group Inc.; Gloucester; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading IT services firm in Gloucester is seeking a seasoned Business Analyst to shape key technology transformations. The ideal candidate will translate business objectives into technical requirements and engage with stakeholders to deliver value-driven solutions. A Bachelor's degree and strong communication skills are essential. The role offers competitive salary, excellent benefits, and a supportive work culture.

Benefits

Competitive salary

Pension scheme

Private healthcare

Share scheme

Training and development opportunities

Qualifications

• Proven experience as a Business Analyst within infrastructure, IT operations, or cloud transformation projects.
• Experience with financial modeling, business case development, and cost-benefit analysis.
• Familiarity with Agile methodologies and tools.

Responsibilities

• Engage with client stakeholders to understand business goals.
• Facilitate workshops to gather functional and non-functional requirements.
• Develop requirement specifications to guide infrastructure design.

Skills

Business analysis

Infrastructure knowledge

Financial modeling

Documentation skills

Agile methodologies

Communication skills

Education

Bachelor's degree in business or IT

Certifications in Business Analysis or Agile

Tools

Jira

Confluence

Job description

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission‑critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end‑to‑end cyber capability. We work collaboratively with global technology companies, cutting‑edge SMEs and academia to deliver the optimal solution for each client.

We are looking for a seasoned Business Analyst with a solid background in infrastructure to play a pivotal role in shaping and delivering key technology and infrastructure transformation initiatives. This position is essential in translating business objectives into clear technical requirements—ensuring that infrastructure teams deliver solutions that are not only technically sound but also aligned with organisational goals and cost‑efficiency standards.

Responsibilities

• Engage with client stakeholders to understand business goals, operational challenges and desired outcomes.
• Facilitate workshops, interviews and gap analysis sessions to gather and validate functional and non‑functional requirements across infrastructure domains.
• Shape, challenge and refine business cases to ensure alignment with both financial return and capability uplift objectives.
• Conduct financial modelling to evaluate the cost‑benefit and ROI of proposed infrastructure investments and upgrades.
• Develop detailed requirement specifications, use cases and acceptance criteria to guide infrastructure design and delivery.
• Translate complex business requirements into high‑level technical direction for infrastructure and engineering teams.
• Support change management initiatives by identifying impacts, coordinating stakeholder engagement and tracking benefits realisation across project phases.
• Participate in Agile ceremonies, contributing to sprint planning and iterative refinement in collaboration with delivery squads.
• Act as a liaison between product owners, technical leads and infrastructure teams to ensure business value is consistently delivered.

Required Qualifications

• Proven experience as a Business Analyst within infrastructure, IT operations or cloud transformation projects.
• Strong understanding of enterprise infrastructure domains (e.g. networks, servers, storage, cloud, data centres).
• Experience with financial modelling, business case development and cost‑benefit analysis.
• Ability to produce clear and concise documentation (BRDs, FRDs, user stories, impact assessments).
• Familiarity with Agile methodologies and tools (e.g. Jira, Confluence, Scrum practices).
• Excellent written and verbal communication skills.

Desirable Skills

• Strong analytical and problem‑solving skills.
• High emotional intelligence and stakeholder management capabilities.
• Comfortable operating in fast‑paced, ambiguous and evolving environments.
• Detail‑oriented with a focus on delivering practical business value.

Preferred Qualifications

• Bachelor's degree in business, Information Technology or related field.
• Certifications in Business Analysis (e.g. CBAP, PMI‑PBA) or Agile frameworks (e.g. Scrum, SAFe).
• Experience working in regulated environments (Defence).

Benefits & Company Culture

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because you are invited to be an owner from day one as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well‑being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare and a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

Security Clearance

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be working out of our site in Cheltenham.