Infrastructure and Systems Support Analyst

THE ROYAL CENTRAL SCHOOL OF SPEECH AND DRAMA; City Of London; Hybrid; GBP 44,000 - 53,000; Full time

Job summary

A leading arts institution in London seeks an Infrastructure and Systems Support Analyst to join their team. This full-time role involves maintaining and evolving the IT environment, troubleshooting complex systems, and implementing robust technical solutions. The ideal candidate will work collaboratively with technology platforms such as SCCM, Intune, and Office 365, ensuring the performance and security of the organization’s IT infrastructure, with a competitive salary ranging from £44,682 to £52,309 per annum.

Qualifications

• Proven experience in supporting systems including networking and server infrastructure.
• Ability to design and implement technical solutions.

Responsibilities

• Maintain and evolve the IT environment.
• Troubleshoot a broad range of systems including cloud services.
• Work collaboratively within a technical team.

Skills

Troubleshooting complex systems

Networking technology

Infrastructure management

Office 365

SCCM

Intune

VMware

Job description

Infrastructure and Systems Support Analyst

Full time, Permanent

Salary Grade 6 is £44,682- £52,309 per annum including London Weighting.

Hybrid work available at minimum 2 day(s) onsite

About the role

Are you a problem-solver with a passion for technology and infrastructure? As our Infrastructure and Systems Support Analyst, you’ll play a key role in maintaining and evolving our IT environment. From troubleshooting complex systems to designing and implementing robust technical solutions, this is a hands‑on role where your expertise will directly impact the performance, security, and reliability of our organisation’s digital backbone.

You’ll work across a wide range of technologies, supporting everything from networking switches and server infrastructure to SCCM, Intune, Office 365, and VMware. You’ll be part of a collaborative team that values initiative, innovation, and continuous improvement.

What We’re Looking For

We’re seeking a technically skilled and proactive individual who can :

• Troubleshoot and support a broad range of systems including networking, server infrastructure, and cloud services.
• Administer and maintain platforms such as SCCM, Intune, Office 365, and VMware. Design and implement technical systems and solutions that meet operational and security requirements.

Work collaboratively wi...