Infrastructure Analyst

Randstad Technologies Recruitment; Belfast; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology recruitment agency is seeking an Infrastructure Analyst for an on-site position in Belfast. This role supports manufacturing and office environments, delivering efficient IT services while maintaining critical infrastructure. The ideal candidate will have fluency in English, strong IT-related knowledge, and excellent communication skills. A competitive hourly rate is offered in a dynamic working environment.

Qualifications

• Fluency in English is essential.
• IT-related degree or significant ITSM/ITIL experience required.
• Knowledge of Microsoft 365 basics is necessary.
• Demonstrated interpersonal skills for prioritizing and resolving issues.

Responsibilities

• Conduct updates and maintenance for hardware and software systems.
• Address escalated high-priority issues from internal partners.
• Troubleshoot PC, server, networking, and cabling issues.
• Ensure compliance with IT Security and internal controls.
• Provide on-site IT support and system management as needed.

Skills

Fluency in English

IT-related degree or extensive ITSM/ITIL experience

Basic Microsoft 365 skills

Strong interpersonal skills

Excellent communication and change management skills

Prior experience managing and resolving issues across multiple business units

Project management experience

Job description

Job Title: Infrastructure Analyst (On-Site, Full-Time)

Location: Springvale, Belfast, Ireland

Contract Type: 12-Month Contract with Potential Extension

Payrate: £22 to £26 per hour (Inside IR35)

Working Hours: 5 days on-site, 37.5 hours per week

About the Role

A leading manufacturing sector client is seeking an IT Analyst to join their dynamic, business-facing IT team. This is a hands‑on role supporting both manufacturing and office environments, focused on delivering efficient IT services, maintaining critical infrastructure, and driving proactive improvements. This varied position involves a mix of desktop support, server management, and network maintenance, making it ideal for IT professionals who thrive in fast‑paced, technically challenging environments.

Key Responsibilities

• Conduct updates, upgrades, and maintenance for both hardware and software systems to improve network efficiency, cost-effectiveness, and security.
• Address high-priority issues and escalations from internal business partners.
• Troubleshoot and resolve PC, server, networking, and cabling issues.
• Ensure IT services remain compliant with IT Security, SOX, and internal controls.
• Support the integration of IT hardware, including factory torque tooling systems like the Pinpoint system.
• Provide on‑site IT support, including system and infrastructure management.
• Serve as a bridge between internal IT teams and business partners, working directly with facility staff to resolve technical issues.
• Provide 24/7 support for critical systems, including Windows PCs and networked hardware.
• Conduct proactive project work to enhance IT capabilities within the facility.
• Use the Pinpoint system for factory torque tooling integration, including cabling and networking.
• Maintain clear records of tasks and follow‑up actions.

Required Qualifications

• Fluency in English.
• IT‑related degree or extensive ITSM/ITIL experience.
• Basic Microsoft 365 skills.
• Strong interpersonal skills for managing priorities, issues, and influencing others.
• Excellent communication and change management skills.
• Prior experience managing and resolving issues across multiple business units.
• Project management experience.

Preferred Background

• Knowledge of computer hardware, network support, software interfacing, and desktop support.
• Understanding of server infrastructure, telecommunications, and database management systems.
• Familiarity with hands‑on IT support in manufacturing environments.
• Strong analytical skills.

To apply, please upload a copy of your CV or send your CV directly to khushboo. Pandey @ randstad. Co. uk.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.