Information Systems Manager

NATIONAL ENERGY ACTION; City Of London; Hybrid; GBP 41,000 - 45,000; Full time

Job summary

A charitable organization in the UK is looking for a tech-savvy individual to manage its operational and digital infrastructure. The role involves implementing and supporting platform solutions while ensuring system reliability and security. Candidates should have demonstrable experience in managing Microsoft environments, excellent problem-solving skills, and a passion for leveraging technology for social impact. The compensation ranges from £41,487 to £44,850 per annum with benefits including a non-contributory pension, annual leave, and flexible working arrangements.

Benefits

Non-contributory pension

25 days annual leave

Flexible working arrangements

Employee Assistance Programme

Qualifications

• Experience in managing and implementing Microsoft environments.
• Strong understanding of networks and security.
• Excellent problem-solving skills.
• Strong leadership and communication skills.
• Experience with cloud technologies and ERP systems preferred.
• Experience developing Power Apps advantageous.

Responsibilities

• Drive implementation and support of various platforms.
• Oversee IT services, digital platforms, and cybersecurity.
• Identify opportunities for innovation and development.

Skills

Managing Microsoft environments

Information systems understanding

Problem-solving

Leadership skills

Cloud technologies

Power Apps development

Job description

Location: UK-based
Candidates located in Newcastle upon Tyne or London are preferred due to office location and will work on a hybrid basis, though applicants from other UK areas may also be considered.

We are seeking a collaborative and forward-thinking professional to help drive the implementation, integration and ongoing support of a wide range of platforms across the organisation. You will work with key systems including our Enterprise Management Systems (Access Group) and Microsoft technologies such as Windows 365, SharePoint, Power BI, Copilot, Azure, Intune and the Microsoft 365 client suite. You will also collaborate with third-party partners to develop and maintain interfaces with cloud-based platforms including Beacon CRM, Cascade HR, and AdvicePro. Experience in developing Power Apps – or similar mainstream app development tools – would be advantageous.

As part of this role, you’ll explore how emerging technologies including AI and automation, can enhance NEA’s operations, helping us to work more efficiently and make a greater impact.

We’re looking for someone with a strong, current and broad technical background, who can balance organisational priorities with the varied needs of different teams. You will play a pivotal role in managing NEA’s operational and digital infrastructure, ensuring our systems are reliable, secure and continuously improved. This includes overseeing IT services, digital platforms and cybersecurity measures, while identifying opportunities for innovation and development across the charity.

What you will need to succeed

You will be a technically strong, strategically minded and forward-looking individual who is passionate about leveraging technology to create real social impact. You should have:

• Demonstrable experience in managing and implementing Microsoft environments
• Strong understanding of information systems, networks, and security
• Excellent problem-solving skills with the ability to manage complex projects
• Strong leadership and communication skills
• Proven experience with cloud technologies, ERP systems, and cybersecurity frameworks (preferred)
• Demonstrable experience developing Power Apps or mainstream apps (advantageous)

You will thrive in this role if you are proactive, innovative, and able to see the bigger picture, balancing technical expertise with organisational priorities to deliver impactful solutions across the charity.

Hybrid and home working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.

We are offering:

• £41,487 to £44,850 per annum (Points 30 – 33). New appointments will usually begin at the starting point of the scale.
• 11½% non-contributory pension.
• 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum
• Flexible working arrangements including the opportunity for Hybrid working
• Enhanced family friendly payments.
• Employee Assistance Programme.
• Employee benefits platform.