Information Registry & Compliance Apprentice

Office of Communications; Manchester; On-site; GBP 18,000 - 28,000; Full time

Job summary

Ofcom in the United Kingdom is offering an apprenticeship within the Information Registry, part of the Enforcement team. Over a 2-year programme you will learn information gathering, records management, and stakeholder engagement while training for a Level 3 Public Service Operational Delivery Officer Apprenticeship.

You'll work with project teams and policy colleagues across regulated sectors, supporting compliant information gathering and digital initiatives, with training and increasing

Qualifications

• Plan work, set clear goals, coordinate resources and keep delivery on track.
• Investigate complex problems, use evidence to understand causes and develop practical solutions.
• Build positive, trusting relationships through empathy, respect and genuine interest in others.
• Generate ideas and contribute to continuous improvement and digital initiatives.

Responsibilities

• Supporting effective information and records management to ensure our information gathering activities are compliant.
• Developing knowledge of Ofcom's information-gathering powers, processes and framework.
• Gaining hands-on operational experience of case management, with a strong focus on accuracy and attention to detail.
• Attention to detail while maintaining high standards of accuracy and quality across Information Registry activities, including keeping case records up to date and handling information in accordance with Ofcom's policies and procedures.
• Helping to build and manage effective relationships with internal and external stakeholders.
• Preparing and delivering presentations at internal meetings.
• Building positive working relationships with colleagues across Ofcom.
• Taking clear and accurate notes of external meetings.
• Contributing ideas and suggestions to continuous improvement and digital initiatives that enhance our ways of working.
• Supporting other ad hoc tasks as required.

Skills

Executing Plans

Building solutions

Forming relationships

Trailblazing Ideas

Job description

Ofcom in the United Kingdom is offering an apprenticeship within the Information Registry, part of the Enforcement team. Over a 2-year programme you will learn information gathering, records management, and stakeholder engagement while training for a Level 3 Public Service Operational Delivery Officer Apprenticeship.

You'll work with project teams and policy colleagues across regulated sectors, supporting compliant information gathering and digital initiatives, with training and increasing