Information Governance Officer

The London Clinic; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading private healthcare institution in London seeks an Information Governance Officer to manage data protection compliance and support governance processes. You will engage with staff and ensure adherence to data protection laws. The ideal candidate has experience in compliance roles, attention to detail, and strong communication skills. This role offers a competitive salary and hybrid working options.

Benefits

Private Medical Insurance

Contributory pension scheme

25 days holiday plus bank holidays

Life assurance

Travel season ticket loan

Family friendly benefits

Retail discounts

Career development opportunities

Qualifications

• Experience in an information governance/compliance role or records management.
• Proficient in MS Office, with a strong understanding of data protection law.
• Ability to plan and organize own work to meet deadlines.

Responsibilities

• Manage routine admin tasks and follow up on outstanding actions.
• Prepare papers for meetings and help maintain accurate records.
• Act as a first point of contact for reporting of IG incidents.

Skills

Experience in compliance and regulated environments

Attention to detail

Understanding of data protection and GDPR

Confidence communicating with different teams

Tools

MS Office

Job description

Job title: Information Governance Officer

Salary: From c£34,000 dep on exp + benefits

Location: London, NW1/hybrid

Job type: Permanent

Hours: 37.5

The role

Join our friendly Information Governance team at The London Clinic, supporting the day‑to‑day running of our data protection and compliance work. You'll manage routine admin tasks, be a helpful point of contact for staff, follow up on outstanding actions, and prepare papers for meetings. The role includes carrying out spot checks, helping maintain accurate records, and supporting colleagues with data protection processes for both clinical and non‑clinical information. You'll also help monitor for any security incidents and ensure they're logged and updated.

We're looking for someone with:

• Experience in compliance and regulated environments (healthcare a plus)
• Good attention to detail and organisational skills
• An understanding of data protection and GDPR
• Confidence communicating with different teams

About us

Established in 1932, The London Clinic is one of the UK's largest private hospitals, with eight state‑of‑the‑art facilities in the heart of London's medical community around Harley Street. As a charity, we reinvest in cutting‑edge treatments, technology, and facilities to benefit our patients, staff, and the wider community. We offer a comprehensive range of services, from complex medical and surgical procedures to specialist cancer care. The London Clinic is known for its supportive, collaborative culture where every contribution is valued, guided by our core values: We go further, We work as one, We personalise care.

Key Duties

• Keep day to day records of queries and response times so trends can begin to be understood and efficiencies implemented.
• Secretariat function for the Information Governance Committee and other sub groups - create timetable, book meetings, chase open actions, collect updates on open actions, create agenda and monitoring reports.
• Policy implementation - follow IG policies and procedures and give first‑line advice to others in the organisation.
• Data entry and record keeping for training, SARS, breach management, etc. including progress chasing to ensure timely resolution and meeting GDPR required deadlines.
• Compliance support - assist with compliance activities such as audits, DPIAs, retention and training schedules.
• Incident reporting - act as first point of contact for reporting of IG incidents, escalate and set up correct records.
• Assist with the maintenance and monitoring of the IG Risk Register, ensuring that risks are regularly reviewed by the appropriate risk owners and that associated actions are followed up within the specified deadlines.

Skills and Experience

• Experience in an information governance/compliance role or records management, ideally within healthcare and/or regulated environments (for e.g. financial services).
• Proficient in MS Office.
• Understanding of key principles and concepts of data protection law set out in UK GDPR, DPA 208 and Human rights Act 1998 and how they work in practice within the organisation.
• Attention to detail - high attention to detail for managing records and ensuring accuracy and completeness in documentation and reporting.
• Able to plan and organise own work to meet targets, deadline and priorities.
• Excellent communication skills to engage with staff and ensure that IG has a good and positive / approachable reputation within the organisation.
• Strong organisational skills to support record keeping, incident management and compliance tracking.

Benefits

• Private Medical Insurance
• Contributory pension scheme (total contribution up to 20%)
• 25 days holiday plus bank holidays
• Life assurance
• Travel season ticket loan
• Family friendly benefits
• A range of retail discounts
• Excellent career development; with clear career pathways and access to further education

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre‑employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.