Information Governance & Compliance Officer

Psychiatry UK; Camelford; Remote; GBP 36,000 - 38,000; Full time

Job summary

A leading digital psychiatry service provider is seeking an Information Governance and Compliance Officer to manage information rights requests and ensure compliance with data protection legislation. This home-based role requires strong organisational and communication skills, with a focus on service improvement. Candidates should have experience in an Information Governance team and be comfortable handling confidential information. Benefits include a remote working allowance and training opportunities.

Benefits

Health Cash Plan

Work from Home allowance

Pension options

Annual Volunteering Day

Enhanced Sickness and Family Leave pay

Qualifications

• Experience working in an Information Governance team, ideally in a healthcare setting or similar environment.
• Ability to work under pressure.
• Proficient in IT and capable of producing high-quality reports.

Responsibilities

• Process and manage information rights requests, including Subject Access Requests (SARs).
• Ensure compliance with key data protection legislation.
• Co-ordinate the work of the IG Steering Group.

Skills

Organisational skills

Communication skills

Data analysis

Empathy

Job description

Information Governance and Compliance Officer

United Kingdom (Remote)

Reporting to: Head of Information Governance and Data Protection Officer

Remuneration: £36,000 - £38,000 per annum - plus £1,000 working from home allowance

Contract Type: Permanent/Full time – 40 hours per week

Location: Home-based/various UK meeting locations as required

Closing Date for applications: Monday 17th November*

About Us

Psychiatry UK is the UK’s leading provider of digital psychiatry services, working both privately and with the NHS to support children, teenagers and adults with expert, patient‑centred care.

A career with Psychiatry UK allows you to expand your knowledge, enhance your skills, and gain valuable life experience—all while enjoying the flexibility of a remote full‑time role. As part of a leading online mental health service, you'll collaborate with innovative, forward‑thinking professionals in a dynamic, multidisciplinary team committed to making a real difference.

The Information Governance and Compliance Officer role is a fast paced and evolving role requiring drive and enthusiasm and a thirst for continuous learning and development. The post holder will need to work on their own initiative, being accountable for actions, with an ability to organise both their part of a team workload and personal day‑to‑day activities. Work is managed rather than supervised and the post holder will organise own workload on a day‑to‑day basis. The postholder must have a suitable home working environment to support confidentiality and understand that the role will evolve to meet the developing requirements of our healthcare organisation. A background in healthcare data protection would be beneficial.

This is a home‑based role (applicants must reside in the UK), though occasional travel may be required for face‑to‑face meetings and training within the UK.

Responsibilities

• Process and manage information rights requests, including Subject Access Requests (SARs), ensuring they are handled within statutory timescales. Review records prior to release, undertaking necessary redactions to ensure legislative compliance.
• Ensure compliance with key data protection and information access legislation, including UK GDPR, DPA 2018, and healthcare regulations.
• Administer the Data Security and Protection Toolkit, including monitoring and co‑ordination of activities to support it and the development and maintenance of improvement/action plans.
• Co‑ordinate the work of the IG Steering Group, liaising with attendees including SIRO and Caldicott Guardian and other associated subgroups as established. Assist in providing reports and minutes.
• Promote data protection by design and default.
• Understand the requirement for appropriate levels of information sharing arrangements commensurate with a data controller’s requirements and develop the use of template agreements and their implementation.
• Identify and support completion and compliance with Data Protection Impact Assessments (DPIA).
• Work to promote risk awareness and a culture of openness throughout PUK so that IG is an integral part of daily work.
• Represent and act as lead advisor on all aspects of IG in the absence of the DPO.
• Respond to staff, patients and other professional bodies, requesting support and guidance and the establishment of an IG advice log.
• Support and assist the development and maturity of both the Information Asset Register and Record of Processing Activity and data flow mapping.
• Actively contribute to the formation each year of a TNA (Training Needs Analysis) and support with the delivery and design of appropriate courses.

Success Profile

Highly organised and detail‑oriented, with a strong sense of accountability and excellent verbal and written communication skills. You’ll be confident handling confidential information, proficient in IT, and capable of producing high‑quality reports to make things happen. A team player, you’ll engage effectively with stakeholders, manage competing priorities, and meet strict deadlines. A sound understanding of data protection and a commitment to excellent service are essential, along with a willingness to learn and grow within the field of Information Governance. You will be team orientated and willing to work alongside others to uphold the PUK values.

Qualifications, Skills and Experience

• Experience working in an Information Governance team, ideally in a healthcare setting or similar environment.
• You’ll have supported projects in previous roles and be confident in using performance data to identify opportunities for service improvement.
• Experience in developing or delivering training is also beneficial.
• The ability to produce and analyse performance data for service improvement.
• Ability to work under pressure.
• Understand the need for empathy with patients and the need to put patients first.

Psychiatry UK: Supporting You

We want you to enjoy your work while feeling healthy, happy, and appreciated. That’s why we’ve created a benefits package designed with you in mind. You’ll have access to a range of wellbeing perks, including a Health Cash Plan, Well Hub Subscription, access to an Employee Assistance Programme, Annual Volunteering Day, Enhanced Sickness and Family Leave pay, Length of Service Bonus, Work from Home allowance and Pension options.

At Psychiatry UK, we care about what matters to you.

Recruitment Process

• Application
• Profile review
• Screening conversation
• Competency based interview(s)

If at any point you require any reasonable adjustments —such as additional time, assistive technology, or an alternative format for materials— please let us know. We are happy to accommodate your needs to ensure you have a fair and comfortable experience. Please feel free to reach out to us at [e-mail] to discuss any adjustments that would support you.

If this opportunity excites you, why not apply today?

*We review applications as they come in and may close the advert early if we receive a high volume of interest. To ensure you don’t miss out, we encourage you to submit your application as soon as possible.