Information Governance Assistant

Canal & River Trust; United Kingdom; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

Increased holiday entitlement

Employee benefits package

Job summary

Canal & River Trust is seeking an Information Governance Assistant to support FOI, UK GDPR compliance and records management across the Trust. You will work with the Information Governance Manager and Advisor to review processing activities and manage information requests.

This busy role requires strong IT skills in Office 365, excellent communication, and the ability to work remotely with periodic hub attendance to keep governance standards high.

Qualifications

• Experience in information governance or data protection is desirable.
• Experience applying regulatory knowledge in a governance environment is beneficial.
• Strong analytical and decision-making skills to ensure compliant outcomes.

Responsibilities

• Assist with day-to-day management of statutory information requests under UK GDPR, FOIA and EIR.
• Provide advice on data protection and information governance across the Trust.
• Undertake DPIAs and assist with data breach investigations.
• Support Records of Processing Activities and Information Asset Register reviews.
• Assist in developing Trust-wide data protection training and awareness.

Skills

Information governance

Data protection

DPIAs

Microsoft 365

Data breach handling

FOI requests

Tools

Office 365

Job description

Join Our Team: Information Governance Assistant

Navigate your future and lock in your career as we keep our canals open and alive.

Join our Assurance Team as an Information Governance Assistant.

This is an exciting opportunity to play a key role in supporting compliance with UK GDPR, Freedom of Information (FOI) and wider information governance requirements across the Trust. The successful candidate will help manage information requests, maintain governance records, support records management within Microsoft 365, provide guidance to colleagues, and promote best practice in data protection and information management. We are looking for a highly organised individual with excellent communication skills and a genuine interest in information governance and compliance.

Working Hours & Location

This role follows 37 hours, Monday to Friday working pattern. The vacancy will be offered on a remote working basis, with a requirement to attend our main hub spaces as and when required.

Role Overview

The Information Governance assistant will assist with the day-to-day Trust compliance with FOI, EIR and data protection legislation. Supporting the Information Governance Manager and Information Governance Advisor in reviewing documentation of processing activities to ensure compliance and help drive good information governance.

This is an extremely busy role working within the remit of the legislation governing this work e.g.: Freedom of Information Act 2000, UK GDPR.

Key Responsibilities

Statutory Information Requests

• Assist the Information Governance Advisor with the day-to-day management of statutory information requests under UK GDPR, FOIA and EIR (e.g., liaising with colleagues to collate information for disclosure, recording requests, analysing the application of legislation, and drafting compliant responses).
• Provide advice on data protection, information governance, and statutory information requests across the Trust.

Data Protection Compliance

• Undertake Data Protection Impact Assessments (DPIAs).
• Assist with data breach investigations.
• Assist with annual data protection compliance reviews (e.g., DPIAs, Records of Processing Activities, Information Asset Register).
• Support the work of GDPR Information Asset Owners.
• Assist in reviewing data protection policies and procedures.
• Information Management & Office 365
• Assist with Information Architecture and the Electronic Document Management System in Microsoft Office 365 (e.g., data classification, data loss prevention).
• Assist in developing and maintaining appropriate levels of Trust-wide data protection and information governance training and awareness.

Administration & Team Support

• Support the delivery of efficient administrative duties, such as maintaining spreadsheets and filing to a high standard.
• Support the team with any other duties as required.

Equality, Diversity & Inclusion

• Ensure that diversity and inclusion are embedded into all aspects of Trust activity, promoting inclusive practice and challenging behaviours or decisions that do not align with the Trust’s policies and values.

About You

• Experience in information governance or data protection is desirable but not essential.
• Experience applying specialist legislative knowledge within a regulatory/governance environment, using strong analytical and decision-making skills to achieve compliant outcomes.
• Proactive, with the ability to use initiative.
• Able to work autonomously while also demonstrating a strong commitment to teamwork and an understanding of wider team and organisational priorities.
• Approachable and accessible, with the ability to build trust and strong working relationships across the organisation, and confidence in dealing with colleagues at all levels.
• Good knowledge of systems and software, with strong IT skills in an Office 365 environment.
• Excellent organisational, time-management, and communication skills (written and verbal).
• Ability to work accurately under pressure, prioritise effectively, and meet tight deadlines.
• Appreciation of record-keeping best practice.
• Understanding of the importance of compliance with Trust Health & Safety policies and defined standards, including reporting incidents, accidents, and near misses.
• Understanding of assessing risks and making adjustments to work practices where appropriate

What We Offer

In addition to your annual base salary of£28,200. We alsooffer a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here: EVP - 1.

Learn more: https://canalrivertrust.org.uk/about-us/work-for-us/our-benefits