Information Governance Administrator

Mountain Healthcare; England; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A healthcare service provider in the United Kingdom seeks an Information Governance Administrator to ensure compliance with data protection legislation. This temporary role offers a hybrid working model, requiring the candidate to manage Subject Access Requests, assist with data breach management, and maintain essential governance documentation. Qualifications include experience in data protection, strong communication skills, and the ability to handle sensitive information. A background in healthcare or NHS is desirable.

Qualifications

• Experience working in an information governance or data protection environment.
• Strong understanding of Subject Access Requests and individual data rights.
• Excellent attention to detail and organisational skills.
• Confident communicator able to engage with internal and external stakeholders.
• Ability to manage highly sensitive and confidential information appropriately.

Responsibilities

• Manage and coordinate the full lifecycle of Subject Access Requests.
• Support data breach management processes.
• Update and maintain information governance documentation.
• Provide administrative support to the Data Security and Protection Toolkit.
• Engage with stakeholders to promote a positive information governance culture.

Skills

Experience in information governance or data protection

Understanding of Subject Access Requests

Attention to detail

Organisational skills

Communication skills

IT skills including Microsoft Office

Job description

About the Role

Temporary contract with potential to extend – 3 to 4 days per week – hybrid working across Mountain Healthcare sites. This role is a vital operational position supporting compliance with UK GDPR data protection legislation and NHS information governance standards. The Information Governance Administrator works closely with the Information Governance Manager and Data Protection Officer to embed a strong, proactive governance culture across the business.

Job Responsibilities

• Managing and coordinating the full lifecycle of Subject Access Requests – acknowledging requests, issuing consent forms, chasing identification and supporting documentation, coordinating internal record searches, producing final SAR responses, liaising with requesters, escalating risks where required, monitoring SAR performance and chasing overdue actions.
• Data Breach Management – supporting the review of data breach assessment forms, coordinating breach meetings and documenting outcomes, tracking actions following breach investigations, supporting breach reporting and governance oversight.
• Information Governance Documentation and Compliance – updating and maintaining policies and supporting documents, supporting Information Sharing Agreements and Data Protection Impact Assessments, issuing ISA and DPIA templates, maintaining Information Asset Registers and Information Flow Records, assisting with the production of Information Governance reports.
• DSPT and NHS Compliance – providing administrative support to the Data Security and Protection Toolkit, coordinating DSPT meetings, chasing actions and maintaining audit evidence, supporting internal assurance activity and governance reporting.
• Stakeholder Engagement and Culture – working closely with the Information Governance Manager and Data Protection Officer, liaising with senior stakeholders and escalating concerns as required, promoting a positive information governance culture across the organisation, providing guidance to internal teams on information governance processes.

Essential Skills and Qualifications

• Experience working in an information governance or data protection environment.
• Strong understanding of Subject Access Requests and individual data rights.
• Excellent attention to detail and organisational skills.
• Confident communicator able to engage with internal and external stakeholders.
• Ability to manage highly sensitive and confidential information appropriately.
• Strong IT skills including Microsoft Office.
• Desirable – Experience within healthcare or an NHS aligned organisation.
• Desirable – Understanding of Data Security and Protection Toolkit requirements.
• Desirable – Experience supporting DPIAs, ISAs and data breach management.

Employer Details

Mountain Healthcare Ltd
Stevenage
SG1 2AD
Website: https://www.mountainhealthcare.co.uk/

EEO Statement

Mountain Healthcare is an equal opportunities employer. We welcome applications from applicants irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality or other personal circumstances.