Information Analyst | North West Ambulance Service NHS Trust

North West Ambulance Service; United Kingdom; Remote; GBP 30,000 - 45,000; Full time

Job summary

A regional ambulance service in the United Kingdom is seeking an Information Analyst to join their Data Quality and Innovation Team. The successful candidate will manage data quality reports, support information system development, and contribute to data quality audits. Required qualifications include a degree or equivalent experience, with strong analytical skills and experience in SQL and Microsoft Excel. This role plays a vital role in supporting operational performance and patient care improvements.

Qualifications

• Demonstrable analytical skills and proficiency in SQL and Microsoft Excel.
• Experience of Power BI report development is required.
• Experience within the NHS or another healthcare setting is desirable.

Responsibilities

• Manage the delivery of standard and ad-hoc data quality reports.
• Collaborate with Informatics and Digital Innovation teams.
• Support the development and maintenance of information systems.
• Undertake regular data quality audits and provide feedback.
• Perform routine and ad-hoc data extractions from multiple sources.

Skills

Analytical skills

SQL

Microsoft Excel

Power BI report development

Education

Degree level education or equivalent experience

Job description

About the Role

An exciting opportunity has arisen for an Information Analyst to join the Data Quality and Innovation Team within North West Ambulance Service (NWAS) on a 12-month fixed-term basis.

As part of a friendly and forward-thinking team, you will help to drive improvements in the accuracy, completeness and reliability of our data across the organisation. Your work will play a vital role in supporting operational performance, digital transformation, and patient-centred care.

This role will suit a motivated analyst with strong attention to detail, a logical mindset, and a passion for improving data quality and insight within a fast-paced NHS environment.

Key Responsibilities

• Manage the delivery of standard and ad-hoc data quality reports, ensuring accuracy and timeliness.
• Collaborate with the Informatics and Digital Innovation teams to share knowledge and improve processes.
• Support the development and maintenance of information systems, ensuring data flows are accurate, validated and understood.
• Support directorates in analysing and interpreting data for business planning and service development.
• Undertake regular data quality audits, providing feedback and recommendations to operational teams.
• Perform routine and ad-hoc data extractions from multiple sources.

About You

You will be educated to degree level (or equivalent experience) and have demonstrable analytical skills, including proficiency in SQL and Microsoft Excel, and experience of Power BI report development. You’ll be confident working independently, managing competing priorities, and communicating effectively with colleagues at all levels.

Experience within the NHS or another healthcare setting is desirable but not essential — what’s most important is your curiosity, attention to detail and commitment to improving data quality to support better care.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.

We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

By applying for this role you will also be considered for the role of Data Quality Analyst (Fixed Term). We will be holding joint interviews for both roles as they require the same skill set.

Should you wish to be considered only for this Information Analyst role, please inform the recruiting manager either by email prior to the interview, or on the day of interview.

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

This advert closes on Wednesday 29 Oct 2025