Information Analyst

North Bristol NHS Trust; Bristol; On-site; GBP 40,000 - 50,000; Full time

Job summary

A public healthcare institution in Bristol is seeking a Senior Analyst to provide analytical support and manage business intelligence activities. The successful candidate will work with various departments, provide expert analysis on performance metrics, and mentor junior staff. A relevant degree and significant experience with Microsoft Products and MS SQL are required. This role offers an opportunity to contribute to transformation projects in healthcare.

Benefits

Career development opportunities

Supportive work environment

Commitment to staff wellbeing

Qualifications

• Experience in providing analytical services in a healthcare setting.
• Strong communication skills to present complex information.
• Ability to mentor junior analysts and collaborate across departments.

Responsibilities

• Provide information support and analysis expertise.
• Support the development of transformation of data into information.
• Produce business and performance information for internal teams.

Skills

Microsoft Products

MS SQL

Business Intelligence technologies

Analytical skills

Education

Relevant degree or equivalent experience

Tools

Data Warehouse tools

Job description

Thank you for your interest in this vacancy! We highly recommend reading our Tips on how to apply page to give you an insight on how applications are scored & shortlisted by our Recruiting Managers. These tips have been provided to give you a better chance of being shortlisted for our vacancies. Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders. Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can. Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

Job Overview

The post holder will be a senior member of a team of Procurement professionals which operate as a service orientated Procurement Department for Trust(s) Divisional directorates. The post holder will be assigned to provide informatics services internally to projects leads and to specific operational and corporate areas in the Trust, servicing the needs of these key stakeholders and information users. The role is customer orientated with strong links to operational and decision making areas within the Trust. The post holder will provide a critical function supporting the development of transformation of data into information. From assisting in projects to supporting with ad hoc queries, the post holder will be part of how the organisation will mature. This post requires specialist technical knowledge and experience in the use of Microsoft Products, MS SQL and other relevant Business Intelligence technologies in order to provide the analytical function. As part of the role the post holder will also be a Subject Matter Expert (SME) providing expertise for the Trust in key knowledge areas of the Hospital function, whether this will be operational, financial, or corporate.

Detailed Job Description And Main Responsibilities

Key aspects of the Senior Analyst role are to:

• Provide general information support and analysis expertise, as required and requested.
• Provide expert assistance in the production of all activity information, such as statutory/mandatory returns, Healthcare Commission ratings, Local and Service Delivery plans, etc.
• Play an active role in the monitoring and improvement of performance within the organisation and directorate. This involves analysing, investigating and resolving complex queries
• Actively support the delivery of high quality directorate and performance information.
• Produce business, performance and other information and analysis for directorates within the Trust and be a key “virtual member” of the directorate team.
• Take responsibility for the provision of cross-directorate corporate information analysis as required.
• The provision of accurate and timely information to satisfy both internal operational and corporate reporting requirementseam.
• Be part of the sub-group to analyse and deliver ad-hoc reporting requests and assist in the delivery of these as standard outputs where required.
• Act as mentor to less experienced members of BWPC Procurement Team.
• Provide support and cross coverage for other members of the information team.
• Be a senior member of the BWPC Procurement team, to address problems and issues that arise within the department.
• To take direction and lead in delivering key information requirements, both internal and external.

The post holder will report directly to the Senior Managers within the department and also be accountable to the Director of Procurement.

Division and Operational Support

• To develop good working relationships throughout the Trust.
• To provide a sensitive, pro‑active, customer focused information service, in collaboration with other members of the information team.
• To communicate often complex or contentious technical issues in a methodical and understandable way to often non‑technical audiences.
• To liaise and meet with General Managers, Clinical Directors, Commissioner Managers and other operational and clinical staff on information matters and to represent the Information Department at relevant directorate Meetings.
• To be the subject matter expert for all queries and information issues related to assigned directorate.
• To be the subject matter expert (SME) for your post in the production of either Routine and UNIFY reports, Dashboards, or Balanced Scorecard(s).
• Manage and influence user expectations with reference to the data that is available and presentation methods that would suit them.
• To ensure managers and staff understand what monitoring reports they should use and the Targets applied.
• To provide high quality complex analysis and business intelligence to directorates, including market and benchmarking information, detailed analysis of performance, trends, forecasting, and all other analytical support required.
• To prepare ad‑hoc reports for senior information staff, various managers and other clinical and non‑clinical users within agreed timescales and to encourage them to articulate their needs.
• To present complex information in an appropriate medium to assist managers and other staff who may want to do further analysis work.
• To represent the Business Intelligence department for various Trust or Directorate Level meetings, when required.
• Build and sustain successful working relationships with a wide range of internal and external stakeholders throughout the Trust, presenting information and explaining highly complex issues to them.
• Lead on the production and automation of detailed and timely Directorate reports providing information on performance, activity, finance, workforce and clinical quality, for distribution to Executives, Directorate Managers and Clinicians and other senior staff within the organisation.
• To produce high quality and timely performance management information to support the Directorates annual commissioning agreements and directorate management requirements.
• To ensure the databases required to support analysis requirements are specified, understood and produced by the Data Warehouse or Business Intelligence Team.
• Understand and interpret complex information and analytical requirements and support, develop and deliver appropriate solutions.
• To assist and cover for other team members at times of heavy workload and absence, as directed by the Senior Managers or the Director of Procurement.

External Returns and Routine Reporting

• To ensure all external returns and routine reports are submitted complete and validated.
• To ensure that all external statutory reports produced by the post holder are fully validated prior to sign‑off within the organisation, and that reports are not submitted or uploaded externally without Trust sign off.
• Learn and develop an understanding of the origin and meaning of data used. To understand patient flows and how data is feed into the operational and management information systems that are used for reports.
• To assist in the production and audit of National statutory returns.
• To make certain that all processes for the production of routine information reports produced by the post holder are clearly documented with robust procedures. To confirm with Post holder’s responsible manager that all documentation produced meets the Information Department high standard.
• Assist with internal audits, developing action plans in response to recommendations as required.

Modelling, Capacity Planning and Benchmarking

• Develop models to assist in annual planning and strategic service developments within the Trust.
• Contribute to capacity planning initiatives within the directorates and Trust as appropriate.
• Identify and utilise appropriate benchmarking data to facilitate continuous improvement in efficiency.
• Responsible for ensuring modelling techniques are researched and developed within the Team.
• Responsible for ensuring benchmarking tools are researched and that best practice in their application to modelling and reporting is in place.

Reporting

• To produce reports and analysis to investigate activity trends within the Trusts as required.
• To develop and produce routine corporate performance reports to service the needs of the Trust Board, Executives and other Senior Groups within the Trust.
• To make certain internal, external and ad‑hoc deadlines are met (e.g. daily, weekly, monthly, etc.) to manage own workload and prioritise tasks for reports and information queries assigned to the post holder.
• To raise any issues or concerns with workload immediately with Senior Managers or Director of Procurement if deadlines cannot be met.
• To contribute to the Trust’s efforts to improve data quality.
• To lead on the specification and development of processes for complex datasets using a wide-ranging technical and analytical skill‑set.
• To lead on the production and automation of a reporting suite that provides managerial and clinical insight into clinical directorates. Ensuring that appropriate documentation and data quality processes are in place within the team.
• To ensure reports produced by the post holder are of the highest quality, ensuring that validation checks exist or are undertaken at all stages of production.
• Support a consistent approach to analysis and monitoring of service improvement throughout the Trust.

Team working

• To provide cover for colleagues across the function from time to time.
• Provide support and mentoring to other members of the team fostering a team culture at all times.
• Support existing and new colleagues through development and sharing best practice.

Other

• Any other duties, which may be requested by the Director of Procurement to facilitate the smooth running of the department.
• This job description is not exhaustive and can be altered in consultation with the post holder.
• To make certain all processes for the production of routine information reports produced by the post holder are clearly documented with robust procedures. To confirm with Post holder’s responsible manager all documentation produced meets the Information Department high standard.
• To be accountable at all times and to act in accordance of NHS behavioural standards.
• To have due regard for your own personal safety and that of staff.
• To contribute to the Trust’s efforts to improve data quality, by taking an active part in reporting and assisting in the identification of data quality issues in order to achieve a high standard of quality, accuracy of information.
• The workload will be varied and unpredictable so initiative is required to prioritise, resolve problems undertake analysis or investigation including following up enquiries and obtaining information from other members of staff.
• To provide leadership and day‑to‑day line management of more junior analysts.
• Actively involved in the recruitment, appointment and induction of appropriate staff.
• Working with all stakeholders in the Trust to ensure the most efficient and appropriate provision of services.
• The post holder is responsible for the management of risk in all the areas for which they are responsible.
• To ensure patient confidentiality is maintained at all times, by being aware and adhering to the Data Protection Act 1998, Computer Misuse Act 1990, Records Management Code of Practice Parts 1 and 2, Freedom of Information (FOI) 2000, and all Information Governances polices.

Person specification

Application

Essential criteria

• Education/Qualifications/Training
• Work experience
• Knowledge/Skills/Abilities

Desirable criteria

• Professional / Technical Qualification

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel [phone].

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre‑employment checks are undertaken on all successful applicants prior to commencement in post.