Independent Living Advisor

The Guinness Partnership; Oldham; On-site; GBP 27,000; Full time

Job summary

A housing organization in Oldham is seeking an Independent Living Advisor to provide housing management services and develop relationships with residents. The ideal candidate should have experience supporting the elderly, excellent communication skills, and a full UK Driving Licence. This role offers a competitive salary and various employee benefits, including holidays and a healthcare plan.

Benefits

25 Days Holiday + Bank Holidays

Healthcare Cashback Plan

Pension Contributions up to 9%

Employee Assistance Programme

Qualifications

• Experience supporting the elderly and vulnerable.
• Commitment to Equality and Diversity.
• Ability to adapt communication style.

Responsibilities

• Provide intensive housing management service.
• Develop relationships with customers.
• Assist in tenancy management matters.

Skills

Customer-focused

Communication skills

Teamwork

Numeracy

Adaptability

Tools

Microsoft Office

Job description

Overview

Would you like to join our team as an Independent Living Advisor and help us to deliver an excellent service for our residents? This is a great opportunity for anyone who is a customer-focused team player.

Role and Responsibilities

Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement.

Location and Requirements

The successful candidate will work Monday - Friday at our Bickerton Court scheme in Chadderton. A full UK Driving Licence is essential for this role as on occasion you may be required to assist at neighbouring schemes.

Essential Criteria

• Previous experience of working in an advisory role supporting the elderly and vulnerable with a proven ability to foster a spirit of co-operation and a sense of independence within this group.
• Demonstrable commitment to Equality and Diversity.
• Ability to adapt communication style to suit individual needs or when explaining technical information.
• Previous experience in carrying out administrative work including numeracy work.
• Ability to work on own initiative and as part of a team.
• Good verbal and written communication.
• Good knowledge of Microsoft Office.
• Full UK Driving Licence and access to own vehicle.

In return for your hard work

• Competitive salary of £26,271 per annum.
• 25 Days Holiday + Bank Holidays + Buy Extra Holiday + Increases with length of service.
• Healthcare Cashback Plan.
• Pension Contributions – up to 9% on a matched basis.
• Life Assurance.
• Employee Assistance Programme offering face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
• A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.

If you’re interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria.

Please note: A DBS is required for this role which will be paid for by The Guinness Partnership.