Independent EAP Counsellor (Maidenhead, England, UK)

Telus; Taplow; Remote; GBP 40,000 - 60,000; Full time

Job summary

A mental health service provider based in the UK is seeking qualified professionals to deliver short-term, solution-focused counseling with flexibility in work hours. Candidates are expected to have relevant accreditations and experience in managing online referrals while collaborating closely with a dedicated team. This role offers comprehensive support and professional development opportunities.

Benefits

Comprehensive induction training

Professional growth opportunities

Flexible scheduling

Qualifications

• Qualified mental health professional with appropriate accreditation.
• Proven experience in short-term, solution-focused therapeutic models.
• Regular clinical supervision must be in place.

Responsibilities

• Manage online referrals and provide timely responses.
• Deliver short-term, solution-focused counseling.
• Maintain comprehensive case documentation and feedback.

Skills

Counseling skills

IT proficiency

Assessment expertise

Education

Accreditation: BACP/UKCP/COSCA/BPS/NCS/BABCP

Diploma-level qualification with 3 years experience

Job description

Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements? Why Choose TELUS Health?

• Comprehensive Support - Thorough induction training with dedicated Team Managers
• Professional Growth - Diverse case exposure and enhanced short‑term counselling expertise
• Flexibility - Full control over referral acceptance and scheduling
• Technology- Access to our intuitive Provider Hub platform
• Community - Strong peer relationships and ongoing management support
• Development - Regular audit feedback and free CPD Learning Line events
• Insights - Customer satisfaction data to inform your practice

What You'll Do

• Manage online referrals with prompt response times
• Provide short‑term, solution‑focused counselling (3‑12 sessions)
• Connect with diverse clients facing varied workplace and personal challenges
• Maintain comprehensive case documentation and feedback
• Collaborate with our Provider Services team on risk management

Qualifications

• Accreditation: BACP/UKCP/COSCA/BPS/NCS/BABCP or equivalent
• Alternative: Diploma‑level qualification + 3 years post‑qualification experience + 450+ counselling hours
• Approach: Experience in short‑term, solution‑focused therapeutic models
• Supervision: Regular professional clinical supervision arrangements should be in place
• Insurance: Professional indemnity (minimum £1,000,000)
• Compliance: ICO registration as Data Controller

Ideal Experience

• Previous EAP experience preferred but not essential
• Assessment and support planning expertise
• Short‑term counselling interventions with workplace focus
• Understanding of organizational dynamics and work‑life challenges
• Knowledge of local therapeutic resources and referral pathways
• IT proficiency (Microsoft Office, email, online systems)