Independent Advocate - Spot Purchase

POhWER; Birmingham; On-site; GBP 25,000; Full time

Job summary

A community advocacy organization in Birmingham seeks an Independent Advocate to empower clients in health and social care decisions. Responsibilities include providing high-quality advocacy, maintaining case management, and preparing reports. The ideal candidate has great communication skills, IT proficiency, and attention to detail. This role offers a starting salary of £24,242.40 and benefits including 25 days annual leave and a healthcare plan.

Benefits

25 days annual leave

Healthcare plan

Pension plan

Death in service cover

Qualifications

• Strong communication and time-management skills to successfully work remotely.
• Excellent IT skills including Microsoft Office.
• Attention to detail to ensure accurate record-keeping.

Responsibilities

• Provide high-quality instructed and non-instructed advocacy.
• Act on behalf of clients following their instructions.
• Maintain effective case management.
• Prepare written reports for statutory advocacy roles.
• Escalate concerns to relevant authorities as needed.

Skills

Strong communication skills

Time-management skills

Excellent IT skills

Attention to detail

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Are you passionate about empowering people to be heard and respected? Ready to lead and inspire others in delivering high‑quality, person‑centred advocacy? At POhWER, we are passionate about making a difference in people’s lives and push boundaries to make an impact. As one of our permanent workers, you will be able to bring this to life. If you are ready to take on a role that impacts your community and thrive in a dynamic, fast‑paced environment, you will be the perfect match for one of our Independent Advocate roles.

Hours of Work: 37 hours per week, 9 am – 5 pm Monday to Friday.
Location: Home based with travel around the Birmingham area.
(Applicants should live in the Birmingham area; have a full driver’s licence and access to their own transport.)
You will be expected to take a flexible approach and may need to commute outside your specified borough – mileage will be covered at the rate specified in our mileage policy.

Salary: Starting salary £24,242.40 per annum.
Contract Type: Permanent.

What You’ll Do

• Provide high‑quality instructed and non‑instructed advocacy according to the needs of the client and relevant to the service being provided.
• Act on behalf of clients at all times, including following their instructions, taking action as directed, or representing their wishes, feelings, beliefs and values in a way that is consistent with the law, guidance and best practice.
• Evidence effective, outcome‑focused case management, ensuring all casework demonstrates processes of planning, action and review with relevant recording.
• Provide high‑quality written reports as part of statutory advocacy roles.
• Escalate concerns or complaints professionally to relevant public bodies as instructed by clients or otherwise where appropriate.

Independent Advocate Requirements

• Strong communication and time‑management skills to successfully work remotely.
• Excellent IT skills, including Microsoft Outlook, Word and Excel, and the ability to learn software packages such as client‑management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Benefits

• 25 days annual leave + bank holidays (rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave; plus your birthday off as an additional holiday day after 1 year’s service.
• Discretionary shutdown days at Christmas with up to 4 additional days leave.
• 1 community leave day per annum.
• Cash Wellbeing Healthcare Plan covering optical, dental, alternative therapy and more.
• Auto‑enrolment pension plan.
• Death in service cover.

Meet the Organisation

POhWER is committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients’ best interests.

How to Apply

Think you are the perfect fit for this Independent Advocate role? Don’t wait! Apply now with your CV and cover letter.
Closing Date: 9 AM, Friday 28th November 2025 (we reserve the right to close this vacancy early).
Interview Date: TBC.
For an informal discussion please contact [e-mail].

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position. Successful applicants will need to obtain business insurance for their own vehicle.

Equality, Diversity and Inclusion

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview. We are committed to equality, diversity and inclusion. We encourage applications from all backgrounds, cultures, and abilities, particularly welcoming candidates from groups currently under‑represented in our workforce – including people with disabilities, women, men, Black, Asian and other racially minority people, LGBTQ+ individuals. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. From day one, we offer a range of family‑friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

Additional Information

We proudly support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.