Independent Advocate

AWD online; Wolverhampton; Hybrid; GBP 25,000; Full time

Job summary

A social care organization in Wolverhampton seeks an Independent Advocate to support parents navigating the Child Protection system. The role involves providing advocacy, managing a flexible caseload, and ensuring clients’ voices are heard. Strong communication skills and an advocacy qualification are essential. The position offers a starting salary of £24,242.40 per annum with various benefits, including flexible working arrangements.

Benefits

25 days annual leave + Bank holidays

Discretionary shutdown days during Christmas

Cash Wellbeing Healthcare Plan

Auto-enrolment Pension plan

Qualifications

• Experience working with vulnerable adults or in social care.
• Ability to manage a flexible caseload and work independently.
• Attention to detail for accurate record-keeping.

Responsibilities

• Provide independent, confidential support to vulnerable adults.
• Deliver verbal and written advocacy on behalf of clients.
• Collaborate with public bodies and voluntary organisations.

Skills

Strong communicator

Empathetic

Time management

Excellent IT skills

Education

Advocacy qualification (IAP or equivalent)

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Overview

Independent Advocate

Are you passionate about empowering others? Do you thrive in roles that create meaningful change in people’s lives? If so, we’d love to hear from you!

We’re looking for a dedicated and enthusiastic Independent Advocate to join a team in Wolverhampton. In this vital role, you’ll provide advocacy support to parents navigating the Child Protection system, helping them to understand their rights, express their views, and engage confidently with professionals.

What You’ll Do

• Provide independent, confidential support to vulnerable adults facing complex health and social care challenges
• Deliver clear, persuasive verbal and written advocacy on behalf of clients
• Work collaboratively with public bodies, voluntary organisations, and other stakeholders
• Take directed actions to resolve issues and ensure clients’ voices are heard
• Handle sensitive information with professionalism and discretion

What We’re Looking For

• A strong communicator with excellent interpersonal skills
• Empathetic, resilient, and adaptable
• Experience working with vulnerable adults or within social care is a plus
• Ability to manage a flexible caseload and work independently

Why Join

• Be part of a supportive, passionate team making a real impact
• Receive ongoing training and development
• Help shape a more inclusive and just community

Hours, Location and Requirements

• Hours of Work: 37 hours, Monday – Friday, 9am – 5pm
• Location: Home based with travel around the Wolverhampton area
• Applicants should live in the Wolverhampton area; have a full driver’s licence and access to their own transport
• Salary: Starting salary £24,242.40 Per Annum
• Contract Type: Fixed term March 2026

Independent Advocate Requirements

• Strong communication and time management skills to successfully work remotely
• Excellent IT skills, including Microsoft Outlook, Word, and Excel, and the ability to learn client management databases
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines

Desirable

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector
• Demonstrable experience working with vulnerable adults
• Working knowledge of public and voluntary organisations

Benefits

• 25 days annual leave + Bank holidays (rising to 30 days after 5 years’ service) with option to buy or sell up to 5 days leave + birthday off as an additional holiday day after 1 year’s service
• Discretionary shutdown days at Christmas with up to 4 additional days leave
• 1 Community Leave Day per annum
• Cash Wellbeing Healthcare Plan covering optical/dental/alternative therapy and more
• Auto-enrolment Pension plan
• Death in service cover
• Bike to work scheme

Meet the Organisation

The organisation is committed to empowering individuals and enabling their voices to be heard. They provide advocacy and information services to support people in making effective decisions about their health and social care. The team listens, explores options, and takes action to meet clients’ best interests.

The organisation provides a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. The organisation will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.

Think you are the perfect fit for this Independent Advocate role? Don’t wait! Apply Now with your CV and Cover letter!

Closing Date: 9AM, Monday 20th October 2025 (We reserve the right to close this vacancy early)

Interview Date: TBC

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

The organisation is proud to support colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

An equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme, a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Committed to equality, diversity, and inclusion. The organisation encourages applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in their workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

APPLY TODAY

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-C13962

Full-Time, Fixed Term Contract Social Care Jobs, Careers and Vacancies. Find a new job and work in Wolverhampton, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

awd online | [removed link]

AWD-IN-SPJ