Independent Advocate

Pohwer; Remote; GBP 24,000 - 28,000; Full time

Job summary

A community support organization is seeking an Independent Advocate in Walsall to provide support to vulnerable adults navigating health and social care challenges. The successful candidate will deliver persuasive representations and collaborate with various organizations, ensuring effective client representation. Essential skills include strong communication, attention to detail, and the ability to work independently. The position offers flexible hours, a generous benefits package, and training opportunities to gain advocacy qualifications.

Benefits

25 days annual leave

Cash Wellbeing Healthcare Plan

Auto enrolment Pension plan

Bike to work scheme

Death in service cover

Qualifications

• Experience in advocacy, information and advice or similar role in health/social care.
• Experience working with vulnerable adults.
• Knowledge of public and voluntary organisations.

Responsibilities

• Provide support to vulnerable adults in health and social care.
• Deliver persuasive verbal and written representations on behalf of clients.
• Collaborate with public and voluntary organisations.

Skills

Strong communication skills

Time management skills

Excellent IT skills

Attention to detail

Education

City and Guilds Level 3 National Advocacy Qualification (NAQ) or equivalent

Working towards City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP)

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in Walsall.

As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.

Hours of Work: Full and Part time available

Working hours are between Monday – Friday 9am - 5pm Monday – Friday.

Location: Home based with travel around the Walsall area.

Applicants should live in or within close proximity of the Walsall area; have a full driver’s licence and access to their own transport.)

Salary: Starting Full time salary £24,242.40 Per Annum (Part time roles will be pro rata)

Contract Type: Permanent

Independent Advocate Requirements

• Strong communication and time management skills to successfully work remotely.
• Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Benefits

• 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
• Discretionary shutdown days at Christmas with up to 4 additional days leave.
• 1 Community Leave Day per annum.
• Cash Wellbeing Healthcare Plan which covers Optical / dental / alternative therapy and more!
• Auto enrolment Pension plan
• Death in service cover.
• Bike to work scheme.

Meet the Organisation: Who We Are and What We Do

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.

We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.

Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now!

Closing Date: 9 am, Friday 2nd December 2025 (We reserve the right to close this vacancy early).

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds