Independent Advocate

POhWER; Walsall; Remote; GBP 60,000 - 80,000; Full time

Job summary

A community support organization is seeking an Independent Advocate to support vulnerable adults in Walsall. This home-based role requires strong communication skills and experience in advocacy. The position offers a starting salary of £24,242.40 per annum and includes various benefits like annual leave, pension, and professional development opportunities.

Benefits

25 days annual leave + Bank holidays

Birthday off as additional holiday

Discretionary shutdown days at Christmas

Cash Wellbeing Healthcare Plan

Auto‑enrolment pension plan

Death in service cover

Bike-to‑work scheme

Qualifications

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Responsibilities

• Provide crucial support to vulnerable adults facing significant health and social care challenges.
• Deliver persuasive verbal and written representations on behalf of clients.
• Collaborate with public and voluntary organisations to address client issues.
• Take directed actions to resolve client concerns and facilitate decision‑making.

Skills

Strong communication and time-management skills

Excellent IT skills

Attention to detail

Experience working with vulnerable adults

Education

City and Guilds Level 4 Independent Advocacy Practice Qualification

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Overview

Are you passionate about making a difference in people’s lives? Do you thrive in a dynamic, fast‑paced environment? We’re looking for an enthusiastic and dedicated Independent Advocate to join our vibrant team in Walsall. The role is home‑based with travel around the Walsall area.

Key Responsibilities

• Provide crucial support to vulnerable adults facing significant health and social care challenges.
• Deliver persuasive verbal and written representations on behalf of clients.
• Collaborate with public and voluntary organisations to address client issues.
• Take directed actions to resolve client concerns and facilitate decision‑making.

Working Hours & Conditions

• 37 hours per week, Monday – Friday 9am – 5pm.
• Home‑based with travel around the Walsall area.
• Applicants must live in or close to Walsall, have a full driver’s licence and access to their own transport.

Contract & Salary

Permanent contract. Starting salary £24,242.40 per annum.

Qualifications & Development

• Strong communication and time‑management skills to work remotely.
• Excellent IT skills, including Microsoft Outlook, Word, and Excel, and the ability to learn other software packages.
• Attention to detail to ensure accurate record‑keeping and timely reporting.
• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.
• Must hold or be working towards a City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP), or a comparable qualification. POhWER will sponsor and provide study time in exchange for completion within 12 months of registration.
• Full‑time business insurance for your own vehicle.

Benefits

• 25 days annual leave + Bank holidays (rising to 30 days after 5 years’ service), with option to buy/sell up to 5 days.
• Birthday off as an additional holiday day after 1 year’s service.
• Discretionary shutdown days at Christmas, up to 4 additional days of leave.
• 1 Community Leave Day per annum.
• Cash Wellbeing Healthcare Plan covering optical/dental/alternative therapy and more.
• Auto‑enrolment pension plan.
• Death in service cover.
• Bike‑to‑work scheme.

Equal Opportunities & Diversity

POhWER is an equal opportunities employer, a holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a Level 2 Disability confidence scheme employer, and disabled applicants who meet all essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently under‑represented in our workforce. From day one, we offer a range of family‑friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

How to Apply

Think you are the perfect fit? Apply now with your CV and cover letter before 9 am, Wednesday 26th November 2025 (we reserve the right to close the vacancy early). For an informal discussion please contact [e-mail] with the job reference number to request a call back from the hiring manager.