Income Team Lead

Robertson Bell; Cardiff; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading care sector organization in Cardiff is seeking an experienced Finance Administrator Supervisor to lead a small finance team. This role includes overseeing invoicing and credit processes, managing cash flows, and supporting team development. Ideal candidates will have strong transactional finance skills, excellent communication abilities, and experience in leading finance teams. The position is based on a hybrid working model, offering a stable and supportive environment for growth.

Qualifications

• Experience supervising or leading a small finance team.
• Strong transactional finance skills in income, invoicing, and credit control.
• Confident managing high volumes of data and maintaining accuracy under pressure.

Responsibilities

• Lead and motivate a finance team to ensure accurate administration.
• Oversee processes like invoicing and cash management.
• Support and develop staff to enhance performance.

Skills

Supervising finance teams

Transactional finance skills

Data management

Communication skills

Organizational skills

Job description

Do you want to use your finance expertise to make a real impact while developing your career? Are you looking for a role where you can lead a small team, drive efficiency, and play a key part in strengthening financial performance?

We are delighted to be recruiting a Finance Administrator Supervisor for a well-established and growing organisation within the care sector. With decades of success and a reputation for quality, the business continues to evolve and invest in its people, offering real opportunities for development and long-term progression.

This newly available position sits within a busy and collaborative finance department. You’ll oversee a small team responsible for managing income and credit processes — ensuring accuracy, consistency, and excellent service delivery. It’s a great opportunity for someone who enjoys taking ownership, improving processes, and leading by example in a supportive and professional environment.

In this Finance Administrator Supervisor role, you will:

Lead and motivate a small team to deliver timely and accurate finance administration.

Oversee key processes such as invoicing, direct debits, and service user setup and maintenance.

Monitor outstanding balances, follow up on payments, and ensure strong cash management.

Review and authorise team actions, maintaining high standards of accuracy and compliance.

Support, coach, and develop staff to enhance capability and performance.

Work cross-functionally with colleagues to resolve queries and identify opportunities for improvement.

Take a hands-on approach to daily operations while driving efficiency and best practice.

Why this is an exciting opportunity

This is more than an administrative finance role — it’s a chance to take on genuine leadership responsibility within a respected, values-driven organisation.

You’ll be joining a team that’s professional, welcoming, and ambitious, with a focus on collaboration and continuous improvement. It’s a role where your ideas will be valued, your experience recognised, and your development encouraged.

With a stable environment, supportive management, and the opportunity to shape how things are done, this position offers the perfect balance of challenge, growth, and reward.

The successful candidate will:

Have experience supervising or leading a small finance team.

Bring strong transactional finance skills across income, invoicing, or credit control.

Be confident managing high volumes of data and maintaining accuracy under pressure.

Demonstrate excellent communication skills and a proactive, solutions-focused mindset.

Be organised, dependable, and motivated by achieving results through others.

Have a good understanding of finance processes and systems, with the ability to learn quickly.

Based on a hybrid model with regular office presence required.

Applications will be reviewed on a rolling basis, and interviews will be conducted face to face with senior finance stakeholders. Early applications are encouraged.