Income Recovery Apprentice LBHF622790

Hampshire County Council; Greater London; On-site; GBP 28,000; Part time

Job summary

A local government authority in Greater London seeks motivated apprentices for a Housing Management role. This 18-month apprenticeship combines administrative tasks with training toward a Level 3 qualification in Housing and Property Management. Ideal for residents aged 16 or more, it offers valuable work experience and skills development while providing competitive pay and benefits.

Benefits

Pension scheme

Childcare vouchers

Discounts with local businesses

Qualifications

• Be a Hammersmith & Fulham resident aged 16.
• Not currently be qualified in Level 3 Housing / Property Management Assistant qualification.

Responsibilities

• Work and carry out functions of the Rental Income Section.
• Deliver a range of administrative functions.
• Maintain and update records and support teams.

Skills

Communication

Organisational skills

Customer Relationship

Data Entry

Microsoft Excel

Job description

Job Details

Salary range: 27783 per annum

Work location: 145 King Street Hammersmith London W6 9XY

Hours per week: 36.00

Contract type: Temporary up to 18 / 24 months

Closing date: 5 December 2025

Interview date: Week commencing 15 December 2025

Contact details for Informal discussion: Caroline Kamson Rental Income Team Manager via email on

About the role

Hammersmith & Fulham Council are committed to investing in their residents and we are currently creating a wide range of high-quality Apprenticeships that combine working in a great job comprehensive training and development opportunities and a competitive salary.

This apprenticeship consists of a 18 months long opportunity to build on your organisational and communication skills and apply your can-do attitude whilst working towards a Housing and property management / Skills England level 3 qualification.

The Job - you will :

• To work and carry out the functions of the Rental Income Section Rental Income Welfare Benefit and Leasehold teams.
• Deliver a range of administrative functions such as diary management photocopying scanning filing and responding to requests for information via email letter and telephone calls.
• Maintain and update records and support teams with data entry and numerical data.
• Develop professional relationships with your own team and with others who we work alongside and provide services to.
• Build on your existing communication skills gain invaluable experience and build your self-confidence through your day-to-day workplace activities.

Training and Development you will :

• Complete a Level 3 Housing / Property Management Assistant qualification. Leading to level 3 qualification funded by the Council. This will involve attendance at a college and / or completing tasks in the workplace (depending on specific course requirement)

Working in Hammersmith & Fulham Council

We appreciate and value our employees and recognise the importance of a motivated and supported addition to the competitive salary and excellent annual leave package the organisation offers a wide range of benefits such as; beneficial pension scheme tax efficient childcare vouchers and cycle schemes discounts at Vodaphone and local discounts from restaurants and shops.

To apply you must :

• Be a Hammersmith & Fulham resident aged 16.
• We encourage you to apply if you are a school / college / university leaver and would like to kick start your career however applicants of all ages will be considered.
• Not currently be qualified in Level 3 Housing / Property Management Assistant qualification.

Please ensure that you fully answer the mandatory questions at the end of the application form as this is what the recruiting managers will be using to shortlist your application. You should use your previous experiences at school college work or in your personal life to give detailed and relevant examples when asked. Uploading a CV and / or a personal statement is optional but these will not be considered when assessing your job application.

Hammersmith & Fulham residents who would like help with job applications or interview support can contact the Workzone team on 0 or

For more information about apprenticeships please email

Click here for the Role Profile.

Our People Values

How we act defines who we are. At the heart of our organisation is a common approach to defining who we are. We are looking for people whocan build this into everything they do.

We are fair

We treat everyone with compassion dignity and fairness. We value the views and opinion of others and promote benefits and opportunities for all.

We are caring

We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators

We work together for a better society. We work with our residents businesses schools third sector and others for better outcomes for everyone.

We are driven

We will only settle for the very best. We seek to continually improve and put our residents customers and businesses at the heart of everything we do.

Our commitment to you

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co‑produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment retention and career progression. We take a proactive approach to equity diversity and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age disability gender reassignment race religion or belief sex sexual orientation marriage or civil partnership and pregnancy or maternity unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children young people and adults. We expect all employees workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE.

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format please contact us at or by post to The Town Hall King Street Hammersmith W6 9JU

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children young people and adults. We expect all employees workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy : In order to combat discrimination no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age disability gender reassignment race religion or belief sex sexual orientation marriage or civil partnership and pregnancy or maternity unless a GOQ applies.

We are a Disability Confident Employer committed to ensuring that our recruitment and selection process is inclusive and accessible.

Key Skills

Accounting Software, Accounting And Auditing, Accounts Receivable, Accounts Reconciliation, Computer Data Entry, Cooperate risk management, Accounting & Finance, Collection And Recovery, Account Management, Cash Management, Communication, Conflict Management, Microsoft Excel, Telephone Skills, Customer Relationship

Employment Type: Trainee

Experience: years

Vacancy: 1