Income Management System Administrator / Senior Finance Officer

Telford and Wrekin Council; Telford; Hybrid; GBP 34,000 - 37,000; Full time

Job summary

A local government council in Telford is seeking a motivated Income Management System Administrator and Senior Finance Officer. This role combines financial management responsibilities with support for the Income Management System. Candidates should possess strong communication and technical accounting skills alongside relevant qualifications such as AAT membership. The position offers a hybrid working model, ensuring flexibility while contributing to the finance department's goals.

Benefits

Hybrid working

Flexible working hours

Employee discounts

Local Government Pension Scheme

Annual pay increments

Options to purchase additional leave

Free parking

Qualifications

• Effective customer support skills are imperative.
• Strong oral and written communication abilities are required.
• Technical accounting knowledge is essential.

Responsibilities

• Support the Income Management system and provide training.
• Maintain accurate financial records and cash book.
• Prepare financial management information for various stakeholders.

Skills

Good interpersonal skills

Good communication skills

Technical accounting knowledge

Ability to prioritize effectively

Strong ICT skills

Education

5 GCSE Grade A-C / 9-4 including Maths and English

Full membership of AAT or HND in relevant subject

Job description

Income Management System Administrator and Senior Finance Officer

37 hours per week

NJC SO1 £34,434 to £36,363 per annum (Full Membership AAT & relevant experience)

An exciting opportunity has arisen to join Telford & Wrekin Council's Finance department working in Income Management and the Capital Projects Team within Corporate and Capital Finance service area. This is one combined role with your time being split equally across both roles.

About us

Telford & Wrekin Council is a well-regarded and multi-award winning council. For further information please see the Council's website - Telford & Wrekin Council | Are you looking for a new challenge or a change of career?

Benefits

• Hybrid working (Finance currently work in the office one day a fortnight)
• Flexible working hours
• Employee discounts and salary sacrifice schemes
• Annual pay increments within the grade
• Local Government Pension Scheme (a defined benefit scheme with very substantial employer contributions)
• Payment of relevant professional fees
• Annual leave entitlement of 24 days with 0-5 years' service, 29 days after 5 years, 32 days after 10 years, plus one additional concessionary day in addition to bank holidays (any previous local government employment counts towards service for annual leave purposes)
• Options to purchase up to 4 weeks additional leave
• Free parking

The role

Robust financial control plays an important part in enabling the Council to deliver a consistently high standard of services to local communities. We are seeking to fulfil the role of Income Management System Administrator / Senior Finance Officer who will provide support and advice for two key areas delivering services in the Council.

This role could be considered for a job share across the two elements.

Income Management System Support

The key purpose of this element of the role is to support, develop and maintain all of the Council's Income Management system modules, Civica ICON. This will include developing and maintaining a full understanding of system's potential and business need, providing training and guidance to Income Management Team Members and end users across the wider Council services. You will be required to provide a customer focussed help desk to support both Telford & Wrekin services and external contacts including schools, suppliers and customers.

Working within the Corporate Finance Team the post holder will report to the Income Management Supervisor and will form part of a small team responsible for producing an accurate cash book which feeds into the Council's financial ledger and Statement of Accounts. You will need excellent communication skills and will liaise with a range of stakeholders including finance and non‑finance staff and managers, other internal customers and external suppliers and consultants. The Income Management Team make extensive use of the Council's Income Management System, Civica ICON.

Senior Finance Officer

The post holder will support the Capital and Projects finance team with the financial management of the Council's Wholly Owned Housing Investment Company, Nuplace Limited, which has over 600 houses available to let. Responsibilities will include ensuring robust financial controls are maintained and the production of timely management information to senior members of the finance team, company directors and shareholders.

The post holder will additionally support the Councils capital projects team, preparing timely information for Service Delivery managers, completing the year‑end closedown processes. The post holder will make extensive use of the Councils Financial Accounting System and report to a range of non‑financial stakeholders.

Key Requirements

You will need to hold 5 GCSE Grade A‑C / 9‑4 including Maths and English and full membership of AAT or HND or equivalent in a relevant subject.

Skills and Experience

• Good interpersonal skills to enable effective customer support
• Good communication skills – oral and written
• Technical accounting knowledge
• Prioritise effectively whilst dealing with competing demands
• Ability to consistently achieve deadlines
• Understanding of the concept of value for money
• Good ICT skills for reporting including a good understanding of all systems available and effective use of these

We are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home. Our approach is to promote a greater level of flexible working around personal and family commitments. Whilst in the office the post holder will be based at Darby House which is located within the vicinity of Telford Town Centre and has easy access links to both road and rail.

If this role is of interest to you, further details can be found in the Job Description and Person Specification.

We intend to hold interviews in the week commencing 24th November.

If you intend to submit a CV as part of the application process, we also request that you provide a written personal statement to demonstrate your experience and skills of up to 2 sides of A4. Any CV application without the personal statement will not be considered.

We are committed to equality and diversity.

If you require any other details or wish to discuss the role further, please contact Mrs Danielle Fuller at [e-mail] (01952 383723) or Dainy Runton at [e-mail] (01952 383781) or through Microsoft Teams.