Inclusive Staff Experience Manager

NHS; Reading; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading healthcare provider in Reading is seeking a candidate for a role focused on Equality, Diversity, and Inclusion (EDI). The successful applicant will provide operational leadership, manage inclusion initiatives, and drive improvements in inclusion outcomes across the organization. Strong expertise in operational management and stakeholder engagement is essential. This position promotes a culture where every staff member can thrive, emphasizing support and development in the workforce.

Benefits

Flexible working options

Learning and development opportunities

Health and wellbeing initiatives

Qualifications

• Experience in managing services or teams.
• Ability to multitask complex priorities.
• Strong influence and persuasion skills.

Responsibilities

• Provide expertise and specialist advice on workforce inclusion.
• Manage and develop the inclusion advisor.
• Develop and deliver Trust-wide action plans in inclusion.
• Lead programs for organization-wide impact on inclusion.
• Communicate sensitive EDI matters with stakeholders.

Skills

Expertise in Equality, Diversity and Inclusion (EDI)

Operational leadership

Stakeholder engagement

Report writing

Budget management

Job description

Provide professional and operational leadership across a range of areas within the Equality, Diversity and Inclusion field with the aim of improving inclusion outcomes for the RBFT Staff Community and delivering an inclusive workforce culture.

Main duties of the job

• Provide expertise and specialist advice to embed Equality, Diversity and Inclusion (EDI) into the core function of the Trust - acting as subject matter expert on workforce inclusion.
• Provide operational support and guidance to relevant staff networks.
• Provide reports to various stakeholders across a broad range of metrics.
• Manage, appraise and develop the inclusion advisor.
• Provide operational management of the development and delivery of Trust wide action plans in in the inclusion field.
• Develop your quality improvement (improving together) A3 and all best practice activity aligned to it. Training will be provided.
• Work closely with the Head of Learning and the Associate Director Staff Experience and Inclusion as well as the Learning Manger, Digital Learning Manger and Library and Knowledge Services Manger to co-ordinate the Learning and OD services , delivery and planning.
• Work with a wide range of trust wide and external stakeholders to develop and deliver an inclusive workforce culture where every member of staff is enabled to be their best.
• Lead on a range of programs of work that will be organisation wide in their impact. This will involve leading inclusion work across a range of functions including staff engagement; learning and development; staff experience; communications; recruitment; workforce information; staff retention etc.

About us

Diversity makes us interesting... Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Job responsibilities

• Provide expertise and specialist advice to embed Equality, Diversity and Inclusion (EDI) into the core function of the Trust acting as subject matter expert on workforce inclusion.
• Provide operational support and guidance to relevant staff networks and develop structures and governance processes ensure they are enabled and key to driving improvements.
• Provide reports to various stakeholders across a broad range of metrics.
• Manage, appraise and develop the inclusion advisor.
• Provide operational management of the development and delivery of Trust wide action plans in in the inclusion field, including National Workforce Equality standards such as the Workforce Race Equality Standard, Workforce Disability Equality Standard, Gender Pay Gap reporting
• Develop your quality improvement (improving together) A3 and all best practice activity aligned to it. Training will be provided.
• Work closely with the Head of Learning and the Associate Director Staff Experience and Inclusion as well as the Learning Manger, Digital Learning Manger and Library and Knowledge Services Mangerto co-ordinate the Learning and OD services , delivery and planning.
• Develop and support Trust wide structures, governance and accountability systems necessary to elevate and accelerate inclusion related improvements.
• Work with a wide range of trust wide and external stakeholders to develop and deliver an inclusive workforce culture where every member of staff is enabled to be their best.
• Lead on a range of programs of work that will be organisation wide in their impact. This will involve leading inclusion work across a range of functions including staff engagement; learning and development; staff experience; communications; recruitment; workforce information; staff retention etc.
• Develop and present appropriate workforce equality information reports to key committees and forums to inform improvements and development.
• Develop and deliver specialist training and development programs as necessary ensuring content meets with relevant and agreed standards.
• Provide day to day first point of contact for support and advice on EDI related matters.
• Provide expertise and specialist advice to embed Equality, Diversity and Inclusion (EDI) into the core function of the Trust acting as subject matter expert on workforce inclusion.
• Provide operational support and guidance to relevant staff networks.
• Provide reports to various stakeholders across a broad range of metrics.
• Manage, appraise and develop the inclusion advisor.
• Provide operational management of the development and delivery of Trust wide action plans in in the inclusion field.
• Develop your quality improvement (improving together) A3 and all best practice activity aligned to it. Training will be provided.
• Work closely with the Head of Learning and the Associate Director Staff Experience and Inclusion as well as the Learning Manger, Digital Learning Manger and Library and Knowledge Services Mangerto co-ordinate the Learning and OD services , delivery and planning.
• Develop and support Trust wide structures, governance and accountability systems necessary to elevate and accelerate inclusion related improvements.
• Work with a wide range of trust wide and external stakeholders to develop and deliver an inclusive workforce culture where every member of staff is enabled to be their best.
• Lead on a range of programs of work that will be organisation wide in their impact. This will involve leading inclusion work across a range of functions including staff engagement; learning and development; staff experience; communications; recruitment; workforce information; staff retention etc.
• Develop and present appropriate workforce equality information reports to key committees and forums to inform improvements and development.
• Develop and deliver specialist training and development programs as necessary ensuring content meets with relevant and agreed standards.
• Provide day to day first point of contact for support and advice on EDI related matters.

Service and Policy Development

Work with a wide range of stakeholders across the organisation to:

Develop effective data collection and analysis processes to generate the evidence base for the Trust, directorates and local services to inform inclusion improvements.

Develop effective governance systems and processes to analyse the workforce ED&I impact of both Trust wide and the People functions activity, policies, and procedures.

Analyse and advise the organisation of EDI implications of new national workforce policies and develop appropriate implementation strategies to promote equality within the broad parameters of National policy guidance.

Simultaneously manage a broad range of complex programmes of work in pursuit of long term, sustained development of the organisations culture.

Work with the People function colleagues and trust wide senior management team to:

Design, develop and implement strategies and programmes of work to promote equality, diversity and inclusion across all roles and job bands.

Lead the design and implementation of appropriate development opportunities for staff at all levels to build their knowledge and capacity to operate effectively to improve ED&I outcomes.

Regularly and directly provide, commission and engage in research collaboratives to inform improvements in the inclusion agenda.

Lead on the development and delivery of Trust wide action plans in in the inclusion field, including key National Standards

Develop and support a programme of celebration and recognition events marking key milestones in the inclusion calendar.

Communication

Develop effective communication strategies to promote staff visibility and knowledge of equality and inclusion activity across the Trust and ensuring communication meets the needs of our diverse staff population.

The post will be required to communicate across highly complex and sensitive ED&I matters with a wide range of stakeholders requiring persuasion, negotiation, empathy, compassion to ensure collaboration and any barriers to understanding are appropriately responded to.>

Regularly write complex reports and compile National and statutory returns which require a high level of concentration for a range of audiences requiring long periods of sustained mental effort; whilst experiencing frequent interruptions for advice/guidance.

Provide first line support and guidance to staff with EDI related issues and concerns, which will frequently expose the post holder to emotional circumstances.

Stakeholder Engagement

Develop effective engagement strategies to promote staff participation and engagement with the equality and inclusion agenda and activity across the Trust and ensure the voices of all our people are heard

Forge links with internal services and staff groups currently under-represented in terms of engagement and visibility across the EDI field.

Develop and involve a wide spectrum of links, including external links with a range of stakeholders involved in the EDI arena. This includes collaborative working with colleagues working across the Integrated Care System and diversity networks.

Represent the Trust at external forums and working groups working in partnership with other organisations

Financial and People

To hold budgetary responsibility for the EDI service budget.

To write business cases to access available funding streams as a regular occurrence

Responsible for budget management of externally funded projects and report on the Return on Investment.

Regularly manage people and projects on a matrix base when groups form to tackle a range of EDI programmes, trust wide in their scope.

Deliver specialist training within the EDI field to a broad range of audiences.

Coach and mentor others.

Personal leadership

Role model high-level ED&I practice in day-to-day delivery of the role

Demonstrate behaviours in line with our Leadership Behaviours Framework

Maintain an optimistic and professional approach to the day-to-day delivery of the programme of work, dealing with resistance or lack of interest with effective engagement or performance coaching strategies

Maintain a high level of specialist ED&I knowledge and skills appropriate to the role

Actively participate in professional supervision and professional development activities to support own and the organisations capacity building efforts.

We areCompassionate in our thoughts, words and actions

We areAspirational and have a true desire to be dynamic and to innovate

We areResourceful and responsible in the way we work and live

We areExcellent in our development, fairness and sharing best practice

At the Royal Berkshire NHS Foundation, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success.

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people doing amazing things - so why dont you come and join us. We offer a range of learning and development for all employees as well as an extensive Health and Well being offering.

Person Specification

• managed a service or team

training Experience

• Able to present
• Experience of multitasking complex priorities
• EDI knowledge and skills set
• Influence and Persuasion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Full-time,Part-time,Job share,Flexible working