Inbound Sales Executive

School Space Limited; Greater London; Hybrid; GBP 25,000 - 28,000; Full time

Benefits offered by this job

25 days holiday, plus bank holidays

Flexible working hours

Team engagement social events

Regular training

Job summary

School Space seeks an Inbound Sales Executive in London for a hybrid role (3 days remote, 2 days in Hoxton office). You will be the first point of contact for new inquiries, delivering excellent customer service while driving lead conversion and bookings across our school spaces.

The role offers uncapped bonus potential and a clear path for growth within a collaborative team that has helped hundreds of schools partner with us.

Qualifications

• 1-2 years minimum experience in sales or customer-facing roles.
• Proven ability to convert leads to bookings.
• Excellent written and spoken communication skills.

Responsibilities

• Handle inbound customer enquiries via phone and email.
• Drive lead conversion and achieve monthly revenue targets.
• Maintain accurate pipeline and customer records.

Skills

Inbound Sales

Customer Service

Lead Conversion

Communication

Time Management

Tools

Zendesk

Pipedrive

Platform

Slack

Job description

Inbound Sales Executive

Applications close: Sunday 25th October 2026

Applications are reviewed and shortlisted on a rolling basis, and we reserve the right to close the advert early due to the volume of applications received.

Interview date: Week commencing 26th October 2026.

Preferred Start date: asap

Location: Hybrid role. 3 days per week working remotely with 2 days per week, Tuesday and Thursday, working from our London based office in Hoxton.

Hours: 9:00am - 5:30pm Monday - Friday

Salary: £24,500 - £27,500 per annum + Uncapped Bonus (OTE £5,000 per annum)

Contract Type: Full time, Permanent.

Experience required: 1-2 years minimum preferred

About us

School Space aims to create thriving schools at the centre of thriving communities. We do this by partnering with schools across the UK to hire out their spaces in the evenings and weekends to a range of community groups. The income generated is used by our partner schools to improve educational outcomes and facilities for their students, in addition to building a stronger connection with the surrounding community.

Our culture

Since we were founded as a social enterprise by two school students in 2011, we've grown to become a tight knit team of around 30 people who are united by a goal of changing the education sector for the better. We also have a fabulous remote team of over 200 Community Connectors who work at our partner schools in the evenings and weekends.

You will become part of a team who have generated over £9 million for schools, taken part in prestigious programs by top names such as Techstars and Goldman Sachs, and been recognised as one of Escape the City’s 100 best organisations to escape to, finalists in the UK’s best Social Enterprise award, and winners of Digital Agenda’s Impact Tech award.

Inbound Sales

Why does this role exist?

The inbound sales role is focused on selling to customers who use our schools, growing the utilisation of the spaces hired out within our schools. You will come into a supportive existing inbound sales team with established practices. You will take up these practices and work on new ways to meet and exceed your personal target. Your role will be to provide excellent customer service as the first point of contact for new customer enquiries via phone and email, whilst remaining focussed on lead conversion, driving successful sales outcomes.

What will you be accountable for?

You will be accountable for hitting your revenue targets each month, by adding new customer bookings into our schools. Throughout this you will ensure a smoothly run process across all touch points; the Customer, School Space and the School. You will be accountable for lead conversion and accurate pipeline management, ensuring you adhere to the company Service Level Agreement needs of your role.

How will you know it’s going brilliantly?

• The revenue (volume and value of customer bookings within our school portfolio) is constantly growing and you are exceeding your targets.
• You are very adept at passing on all relevant information to School Spaces' implementation teams so as to ensure smooth running events.
• You have personal Trustpilot and Google reviews of 5 stars and customer satisfaction scores from your booked customers averaging 90%

What will help you succeed in this role?

• Qualify customer leads: You thrive on the constant need to respond effectively and efficiently to leads as they come into School Space, understanding their needs to match them to suitable spaces across School Space’s school portfolio.
• Communication Skills: Ability to convey information clearly, concisely and persuasively, both verbally and in writing, retaining your lead’s interest.
• Listening Skills: Active listening to understand customer needs and tailor solutions accordingly.
• Product Knowledge: You will be expected to visit at least 3 schools per quarter. An in-depth understanding of the school spaces on offer as well as booking requirements is essential to be able to address blockers confidently and operate at speed.
• Relationship Building: Skills in establishing rapport and trust with prospects to facilitate long-term connections, whilst maintaining a professional relationship that creates a necessary buffer to protect School Space should anything go wrong in the future.
• Time Management: Effectively managing time to prioritise tasks and maximise productivity.
• Adaptability: Flexibility to adjust strategies based on feedback, school requirements and changing market conditions.
• Resilience: Persistence in the face of rejection and the ability to stay motivated.
• Tech Proficiency: Familiarity with our tech stack (Zendesk, Pipedrive, Platform and Slack) to manage leads through the sales process

School Space Safeguarding Statement:

School Space believes that no child or vulnerable person should ever have to experience abuse of any kind. School Space is committed to the safeguarding of children and recognises that as an organisation we have a responsibility to ensure all our staff members are trained and supported to recognise safeguarding concerns and that we promote safeguarding best practice. We aim to foster an understanding in each of our team members of their safeguarding responsibilities, whilst putting in place procedures to support everyone who uses a school space to safeguard children's wellbeing and protect them from harm.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits

• 25 days holiday, plus bank holidays
• Flexible working hours
• Team engagement social events
• Regular training

If you have any questions about the role you are also welcome to contact us on [e-mail].